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The Home Depot, Inc.

INTERLINE BRANDS CREDIT ASSOCIATE, A/R

The Home Depot, Inc. - Jacksonville, FL

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Location:

Jacksonville

FL

Date:

12/04/2017

2017-12-04

2018-01-02

Job Code:

111926

Categories:

Construction / Skilled Trades

Facilities

Marketing

Sales / Business Development

Home Depot

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Job Details

IB CREDIT ASSOCIATE, A/R - Jacksonville FL 32205

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Job Details

INTERLINE BRANDS CREDIT ASSOCIATE, A/R (111926)

FL - Jacksonville

Date Posted:

Nov 1, 2017

Company:

INTERLINE BRANDS

Travel:

0-10%

Functional Area:

Risk Management

Position Type:

Full-Time

Relocation Provided:

No

Interline Brands, Inc. (“Interline”) is among the nation s largest distributors and direct marketers of specialty maintenance, repair, and operations (MRO) products, both branded and private label. In 2015, Interline was acquired by The Home Depot®.

It stocks more than 100,000 plumbing, janitorial, electrical, hardware, heating, ventilation, and air conditioning (HVAC); and other MRO products, from more than 3000 suppliers worldwide. Products and value-added services are sold to more than 175,000 active customers, including facilities maintenance customers, professional contractors, and specialty distributors.

Key end-markets include multifamily housing; health care institutions; educational organizations; lodging; plumbing, mechanical, and HVAC contractors; locksmiths and hardware stores. The company operates more than 70 distribution centers / branches and four regional replenishment centers across the United States, which facilitates reliable same-day or next-day delivery service to 98% of the U.S. population.

Interline employs a multi-dimensional sales model to drive market share gains, utilizing the following primary channels: field sales representatives, telesales and direct marketing including online websites, catalogs, business-to-business selling portals, and fliers. With a unified operating platform, the company can sell the same product to various customers utilizing different pricing schedules and different service models, depending on the needs of each customer.

If you want to join a dynamic organization where leadership strives to put their best foot forward with their employees and their clients, come join the Interline Team.

We are seeking a highly motivated Credit Associate to join our team!

The work days are Monday through Friday from 8:00 a.m. to 5:00 p.m. and the position is located in our Jacksonville, San Marco location.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

40%- Review of orders on hold for release decisions

15%- Initiate and respond to emails with internal/external customers regarding credit applications, pending orders, etc.

15%- Handle inbound and outbound calls with internal/external customers discussing pending orders, invoices, payments, etc.

10%- Properly notate account records with communication received/made, information needed, and other pertinent facts or documentation

10%- Identify red flags and/or fraudulent customer activity and inform Management to ensure appropriate escalation steps are taken

10%- Other duties as assigned

NATURE AND SCOPE

Reports to Credit Supervisor. No direct reports.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:

Typically requires overnight travel less than 10% of the time.

Position Description:

POSITION PURPOSE

Interline Brands, Inc. (“Interline”) is among the nation s largest distributors and direct marketers of specialty maintenance, repair, and operations (MRO) products, both branded and private label. In 2015, Interline was acquired by The Home Depot®.

It stocks more than 100,000 plumbing, janitorial, electrical, hardware, heating, ventilation, and air conditioning (HVAC); and other MRO products, from more than 3000 suppliers worldwide. Products and value-added services are sold to more than 175,000 active customers, including facilities maintenance customers, professional contractors, and specialty distributors.

Key end-markets include multifamily housing; health care institutions; educational organizations; lodging; plumbing, mechanical, and HVAC contractors; locksmiths and hardware stores. The company operates more than 70 distribution centers / branches and four regional replenishment centers across the United States, which facilitates reliable same-day or next-day delivery service to 98% of the U.S. population.

Interline employs a multi-dimensional sales model to drive market share gains, utilizing the following primary channels: field sales representatives, telesales and direct marketing including online websites, catalogs, business-to-business selling portals, and fliers. With a unified operating platform, the company can sell the same product to various customers utilizing different pricing schedules and different service models, depending on the needs of each customer.

If you want to join a dynamic organization where leadership strives to put their best foot forward with their employees and their clients, come join the Interline Team.

We are seeking a highly motivated Credit Associate to join our team!

The work days are Monday through Friday from 8:00 a.m. to 5:00 p.m. and the position is located in our Jacksonville, San Marco location.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

40%- Review of orders on hold for release decisions

15%- Initiate and respond to emails with internal/external customers regarding credit applications, pending orders, etc.

15%- Handle inbound and outbound calls with internal/external customers discussing pending orders, invoices, payments, etc.

10%- Properly notate account records with communication received/made, information needed, and other pertinent facts or documentation

10%- Identify red flags and/or fraudulent customer activity and inform Management to ensure appropriate escalation steps are taken

10%- Other duties as assigned

NATURE AND SCOPE

Reports to Credit Supervisor. No direct reports.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:

Typically requires overnight travel less than 10% of the time.

ESSENTIAL SKILLS:

MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

Years of Relevant Work Experience:

0 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Additional Qualifications:

Effective oral and written communication

Preferred Qualifications:

Previous experience in fraud or B2B credit

Knowledge, Skills, Abilities and Competencies:

Knowledge of various online resources used in account information

Ability to identify risk and methods to mitigate

Ability to negotiate and convince others

Comfort working in a fast past, priority changing environment

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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8 days 17 hours ago

The Home Depot, Inc.

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INTERLINE BRANDS CREDIT ASSOCIATE, A/R The Home Depot, Inc. - Jacksonville, FL, United States

   

Location: Jacksonville, FL

Company Profile:
The Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank. Along with investment banker Ken Langone and merchandising guru Pat Farrah, the founders’ vision of one-stop shopping for the do-it-yourselfer came to fruition when they opened the first two Home Depot stores on June 22, 1979, in Atlanta, Georgia. The first stores, at around 60,000 square feet each, were cavernous warehouses that dwarfed the competition and stocked 25,000 SKUs, much more than the average hardware store at that time. Empty boxes piled high on the shelves gave the illusion of even more product. From the start, associates were able to offer the best customer service in the industry, guiding customers through projects such as laying tile, changing a fill valve or handling a power tool. Not only did store associates undergo rigorous product knowledge training, but they also began offering clinics so customers could learn how to do it themselves. The Home Depot revolutionized the home improvement industry by bringing the know-how and the tools to the consumer and by saving them money.