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TravelCenters of America

Hotel Desk Clerk - Military veterans preferred

TravelCenters of America - Sparks, NV



Job DescriptionEmployees achieve success in the position by effectively accomplishing the following responsibilities:Greet guests and patrons as they arrive. Ask if guests have a prior booking. Manage the registration process. Ask for identification and ensure that the provided credentials are accurate. Handle guest check-ins and check-outs appropriately. Operate hotel phone and reservation system, take calls and provide information and transfer calls. Manage accurate accounting of all rooms. Provide guests with room keys. Take reservations over the telephone, through emails and in person. Answer queries regarding the hotel\u2019s services, charges, dining facilities, sports facilities and travel directions. Refer guests to appropriate departments to resolve complaints or provide suggestions. Compute bills and take payments. Provide guests with directions around the hotel. Contact housekeeping and maintenance departments when a problem is reported. Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them. Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift. Perform other job related duties as assigned.Job number: 1927182Category: Hotel Desk ClerkLocation: NV, Sparks, 1950 East Greg St.

10 days 21 hours ago

TravelCenters of America

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Hotel Desk Clerk - Military veterans preferred TravelCenters of America - Sparks, NV, United States

   

Location: Sparks, NV

Company Profile:
TravelCenters of America is the largest full-service travel center company in the United States, serving professional drivers and motorists alike. Our mission is to take care of all highway travelers in the finest full-service facilities on the road. And, with over 30 years of experience, TravelCenters of America has established itself as a leader in serving travelers.TravelCenters of America LLC, together with its subsidiaries, operates and franchises travel centers primarily along the United States interstate highway system. It offers diesel fuel and gasoline; and operates full service restaurants primarily under the Iron Skillet and Country Pride brand names, and quick serve restaurants primarily under the brand names of Arby's, Burger King, Dunkin' Donuts, Pizza Hut, Popeye's Chicken & Biscuits, Starbuck's Coffee, Subway, and Taco Bell. The company also operates truck repair and maintenance facilities, which offer maintenance and emergency repair and road services ranging from basic services, such as oil changes and tire repair to specialty services, including diagnostics and repair of air conditioning, air brakes, and electrical systems; and travel and convenience store that provides packaged food and snack items, beverages, non-prescription drug and beauty supplies, batteries, automobile accessories, and music and video products, as well as laundry supplies, clothing, truck accessories, and a selection of electronics.