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Quest Diagnostics

Hospital Account Manager - San Fernando Valley, CA - Military veterans preferred

Quest Diagnostics - West Hills, CA

The Journey Begins with you.

There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Hospital Account Manager for our San Fernando Valley, Ventura County, Kern County, Santa Barbara County, San Luis Obispo County, Santa Clarita, CA territory.
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Basic Purpose:The Hospital Account Manager is responsible for driving growth and account retention by identifying sales opportunities and managing service requirements for existing hospital accounts.Duties and Responsibilities:\u2022\tDrive sales growth in existing hospital accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities.\u2022\tEnsures customer retention by developing relationships with hospital personnel at multiple levels of the hospital including decision-makers and other key stakeholders.\u2022\tParticipate with regional sales leaders in developing business plans and effective value propositions to increase volume and profitability in assigned hospital accounts.\u2022\tEducate hospital personnel on all processes and procedures including the test order process to ensure accurate and timely transactions.\u2022\tImplements fee increases or price changes; enforces contract compliance.\u2022\tProvide immediate support for less complex service issues; refer to appropriate resource (e.g.: Customer Solutions) for more complex issues and then follow-up on resolution.\u2022\tMaintain knowledge of all connectivity products (i.e. Care 360, e-orders, e-prescribe) and new tests.\u2022\tEnsures compliance with company polices and government regulations.\tQualifications:\t\tEducation Preferred: \t\u2022\tBachelor\u2019s degree in Business, Marketing or the Life Sciences\tWork Experience:\t\u2022\tFive (5) years of successful experience providing services to healthcare providers.\u2022\tThree (3) years of sales experience\tOther:\t\u2022\tKnowledge of reference laboratory business, esoteric tests and processes\u2022\tKnowledge of the healthcare industry, payors\u00a0 and regulations\u2022\tTrack record of everyday excellence in client service delivery\u2022\tValid driver\u2019s license and ability to travel in regional market\tKey Competencies\t\u2022\tCustomer Focused\u2022\tAction Oriented\u2022\tResults Driven\u2022\tListening\u2022\tPriority Setting\u2022\tProblem solving\u2022\tTime management\u2022\tInterpersonal savvy\u2022\tPersistence\u2022\tCreativity
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Other Information

Must have hospital sales experience.
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How To Apply

Please Log In or Register to Upload a Resume and complete the online Application. Because of the large number of applicants to job openings, Quest Diagnostics will only contact candidates to be interviewed
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Closing Statement

Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers\u2019 trust every day by providing the highest quality diagnostic information services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: \Empowering Better Health with Diagnostic Insights.\\u00a0
[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.]
Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.\u00a0 Quest Diagnostics does not discriminate against individuals with disabilities. If you need assistance in completing an employment application please email or call 262-439-1939 for assistance or an accommodation.
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4 days 17 hours ago

Quest Diagnostics


Hospital Account Manager - San Fernando Valley, CA - Military veterans preferred Quest Diagnostics - West Hills, CA, United States


Location: West Hills, CA

Company Profile:
Quest Diagnostics has headquarters in the U.S. and operations in India, Ireland, Mexico, and the United Kingdom. Our products and services are used by customers in over 130 countries. We also collaborate with many international diagnostic laboratories, hospitals and clinics to help improve human health around the world.The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals.