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Best Buy

Home Delivery Manager, Geek Squad Metro (Denver)

Best Buy - Aurora, CO

Geek Squad

What does a Geek Squad Deputy Field Marshall “ Metro Delivery do?

At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission.

The Deputy Field Marshal will be directly responsible for Metro Self Delivery operations and the Delivery Teams within their assigned area. . The Deputy Field Marshal will also be the leader on duty and will need to make decisions and provide guidance, coaching, training, and act as an advocate for Geek Squad Agents. This individual is responsible for the execution of all services strategies at a assigned area level in partnership with and in support of retail, logistics, service depot, and field services leaders and employees. This leader will be responsible for their teams delivery of a world class Client and Agent experience as well as optimizing operational efficiency. This individual will have decision making responsibilities and will ensure alignment with peer leaders as it relates to the delivery business. This role is responsible for hiring and managing the performance of the Geek Squad Agents within their assigned area, to include talent selection, development planning, performance management around execution of the Self-Delivery strategy, and oversight for the development of Geek Squad leaders and Agents within the organization.

The Deputy Field Marshal is responsible for protecting, delivering, and personifying the Geek Squad brand while managing the complexities of a highly mobile workforce.

What are the Professional Requirements of a Geek Squad Deputy Field Marshall “ Metro Delivery?

Basic Requirements:

High school diploma or equivalent

1 year leadership experience, which could include one or more of the following: supervision of direct/indirect reports, responsibility for financial or operational outcomes (e.g. revenue, margin, productivity, training, cost controls, customer experience), leadership development, and non-professional leadership roles.

Must be 21 years of age

Must have a current, valid drivers license with a clear driving record (no convictions in the last 3 years of: DUI, leaving the scene of an accident, and no more than 2 moving violations or accidents)

Must be able to carry 75 lbs up 2 flights of stairs and lift 35 lbs over head

Preferred Requirements:

2 year degree in a technology related field

1 year of consumer electronics delivery, repair, or installation experience

8 days

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Home Delivery Manager, Geek Squad Metro (Denver) Best Buy - Aurora, CO, United States

   

Location: Aurora, CO

Company Profile:
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. BestBuy.com is among the top ten retail websites in the United States and we have the number one customer loyalty program of its kind. There are more than 1 billion visitors to our website and 600 million visits to our U.S. stores each year. Our Blue Shirts sales associates and Geek Squad Agents are committed to delivering on our Customer Promise: