HOME SRVS PROJECT SPECIALIST - ORANGE COUNTYThe Home Depot, Inc. - Orange, CA
The Home Services Project Specialist (HSPS) is responsible for the sales and marketing of the specific Home Services Install programs within Home Depot stores they are assigned to work. They are to work closely with their Sales Consultant and Sales Managers to generate quality leads for and drive awareness of the programs in store. The HS Project Specialist will also attend store events, home shows, and other lead events when scheduled.
This is a part-time entry position requiring an outgoing personality to build strong relationships and excellent customer service skills, and the first step to a career path in sales, retail and or marketing with Home Depot.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
75% - Meets or exceeds established productivity goals by generating quality leads for each Home Services install program assigned. Approaches customers within the store, introducing them to Home Services programs, and pre-qualifying the customer and scheduling a free in home consultation. Provides accurate product information to the customer.
10% - Work with Home Depot store associates and management to maintain a positive working relationship.
5% - Set-up and break down a store display in locations that allow it and help maintain the selling center with needed brochures and materials. Ensure the program displays are clean and literature are in stock for customers.
5% - Attend store events and home shows to promote Home Services business to attendees.
5% - Other job duties as assigned by manager.
NATURE AND SCOPE
This position reports to Branch Marketing Manager or Sales Manager
This position has no Direct Reports
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 1 year
Must continuously stand or walk. Could require lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Knowledge or experience in the home improvement, retail or telemarketing field.
Ability to travel to various locations based upon business needs is preferred by not required.
Knowledge, Skills, Abilities and Competencies:
Strong customer service skills.
Good verbal and written communication skills with flexibility of style to reach multiple audiences.
Excellent relationship building skills.
Good presentation and selling skills.
Ability to initiate conversations with customers and accept possible rejection.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
73 days 14 hours ago
applyHOME SRVS PROJECT SPECIALIST - ORANGE COUNTY The Home Depot, Inc. - Orange, CA, United States
The Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank. Along with investment banker Ken Langone and merchandising guru Pat Farrah, the founders’ vision of one-stop shopping for the do-it-yourselfer came to fruition when they opened the first two Home Depot stores on June 22, 1979, in Atlanta, Georgia. The first stores, at around 60,000 square feet each, were cavernous warehouses that dwarfed the competition and stocked 25,000 SKUs, much more than the average hardware store at that time. Empty boxes piled high on the shelves gave the illusion of even more product. From the start, associates were able to offer the best customer service in the industry, guiding customers through projects such as laying tile, changing a fill valve or handling a power tool. Not only did store associates undergo rigorous product knowledge training, but they also began offering clinics so customers could learn how to do it themselves. The Home Depot revolutionized the home improvement industry by bringing the know-how and the tools to the consumer and by saving them money.
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