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Eli Lilly and Company

Global BPKC Manager-Tax

Eli Lilly and Company - Indianapolis, IN

Global BPKC Manager-Tax




Job #674081849



Eli Lilly is a Fortune 500 company headquartered in Indianapolis, Indiana. Lilly has implemented a single instance SAP ECC 6.0 solution in over 70 countries throughout the world. A global SAP implementation configuration template was utilized and configuration adjustments were made to meet specific local legal requirements. At the time of each country go-live, some key business processes were shifted from being performed in the affiliates in each country to being performed by either one of Lilly’s four regional shared service centers or by Lilly’s business process outsourced partner.

In general, the point of contact for questions or questions by the country affiliate personnel is one of the four regional shared service centers. The Finance Business Process Knowledge Center (BPKC) is a global organization containing subject master experts and global data stewards with deep SAP and business process knowledge from the general accounting, purchase to pay, order to cash, intercompany, and forecasting and planning processes. The Finance BPKC is the second tier of SAP and business process support for country affiliate personnel and the regional shared service centers. Additionally, the Finance BPKC expertise is utilized as subject matter experts on numerous business process and SAP improvement projects. The Finance BPKC personnel is coordinated to provide service to all regions (Americas, Europe/Africa, Asia Pacific) and share learnings across those regions.

Position Description:

The Manager-BPKC is accountable for the strategic direction and oversight of the Finance BPKC in the support and the ongoing improvements for the tax processes. This leadership position will assure the Finance BPKC delivers business process and SAP training, consulting, high-level problem resolution, and process improvements to leverage the use of SAP to make financial business processes more efficient and effective. This position is also accountable for aligning with the Global Shared Service Center organization, the financial business organization, and the IT organization to deliver timely process improvements and projects to the finance organization. This position is also responsible for developing, motivating, and growing a world class technical organization, which includes the development of business process and SAP mastery.

Objective 1: People Management and Development

Develop, retain, motivate and recruit talent to ensure business process success.

Mentor and help develop teammates across the BPKC supported geographies.

Lead performance and development ensure BPKC associate development.

Own and cultivate strong partnerships with IT, the Shared Service Center organizations, and affiliates

Responsible for capacity management exercises to assure BPKC members are assigned to projects or other initiatives to further develop skill set and experiences

This position is expected to have ~10 subordinates (Lilly and contractors)

Objective 2: Strategy Development and Management

Customer Experience

Responsible for defining and creating the BPKC strategic direction for a positive customer experience

Remove barriers that prohibit team from delivering a positive customer experience.

Identify key insight(s) for the BPKC in partnership with key customers

Accountable for handling the development and delivery of key BPKC communications on BPKC strategy, organization, and key initiatives

Relationship Management

Provide oversight of vision, goals, and objectives for the BPKC

Develop strong partnerships and engagement with the Global SSC, Process Leaders, BPO, and IT leadership

Lead the health of relationships with SSCs, Process leaders, BPO, and IT

Develop productive and positive strategic relationships and lead integration among partners and the customer base

Budget Management

Responsible for management of the overall BPKC budgets and associated operating expenses and capital spend

Responsible for making budget trade-off decisions for the team.

Develop strategy for capacity management to determine and communicate when temporary BPKC resources are required

Risk Management

Responsible for understanding, implementation, and adherence to company policies, processes and external obligations, as applicable.

Ensure team operates in compliance with The Red Book, Corporate Integrity Agreement, Financial Policies and all Compliance procedures.

Objective 3: BPKC Operations Management and Oversight

Assure organization delivers on the business process and SAP knowledge transfer strategy and shares key learning points and system changes to the V&C community to increase business process knowledge and SAP proficiency.

Assure tier 2 support is provided to the regional shared service centers, business process outsourced partner and SAP enabled affiliates on business process production support questions and problems to meet the positive customer experience strategy.

Conduct business process discussions/influence to assure business process are understood, stable, controlled, and efficient.

Collaborate with global process owners, shared service center management and business process outsourced partner on process improvement matters to assure the system is meeting the vision and efficiency and effectiveness metric targets are met.

Provide oversight and participation in projects focused on leading change and process improvements

Assure organization develops and executes a SAP regression strategy, which includes understanding new functionality and facilitating testing coordination by identifying what needs to be tested and by which country affiliate.

Provide oversight to the production support governance by assessing the criticality of issues and by prioritizing break/fix and enhancement SAP change requests.

Req ID:


Additional Skills/Preferences:

Strong business process knowledge and experiences across forecasting and planning, general accounting, intercompany, order to cash, purchase to pay, tax, security, and data stewardship

Strong SAP usability knowledge and experiences to offer direction, oversight, and guidance on how SAP can be leveraged to meet business process needs

Strong communication and organizational skills and ability to influence at all levels of the organization

Excellent English written and oral communication skills

Proven appreciation and experiences with regional geographies and cultures

Demonstrated both a bias for action and a focus on results

Demonstrated ability to recognize opportunities and form a vision for what can be achieved, set or strongly influence the setting of direction, exceed expectations on deliverables

Ability to adapt quickly to complex circumstances and situations, learn while doing, and navigate through an ambiguous situation or issue quickly

Demonstrated ability to think strategically and solve problems

Highly motivated and independent individual with a strong desire to make a positive impact to Lilly’s business processes

Proven ability to coach and develop people in a way that leads to superior work performance

Enjoy fostering teamwork and collaboration and provide positive energy to the organization

Demonstrate team leadership. Ability to engage, lead and manage teams within function or cross-functions

Ability to work effectively in a virtual team environment with multiple internal and external business partners / service providers.

Previous experience supporting multiple countries for a global company utilizing a shared service center support structure

Knowledge of local legal business processes requirements

Previous SAP implementation experience

Effective project management skills

Six Sigma Green Belt expertise

Additional Information:

This position is a global virtual position and can be performed outside of the United States

Due to the nature of the support activities, some overtime and/or “off hours” effort may be required during peak business times

Some international travel will be required (up to 15% of the working time)

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.


Global BPKC Manager-Tax

Job Category:


Basic Qualifications:

A Bachelor's degree in business

3 years of SAP experience

3 years of demonstrated competencies in core finance business processes

3 years of supervisory experience

Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Company Overview:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.





State / Province:



North America

Updated 05/26/2018

22 days 11 hours ago

Eli Lilly and Company


Global BPKC Manager-Tax Eli Lilly and Company - Indianapolis, IN, United States


Location: Indianapolis, IN

Company Profile:
Lilly makes medicines that help people live longer, healthier, more active lives. We were founded by Eli Lilly in 1876, and are now the 10th largest pharmaceutical company in the world. We have steadfastly remained independent, but not isolated. Across the globe, Lilly has developed productive alliances and partnerships that advance our capacity to develop innovative medicines at lower costs. Lilly is consistently ranked as one of the best companies in the world to work for, and generations of Lilly employees have sustained a culture that values excellence, integrity and respect for people.