General Manager Daytime HoursFedEx Corporation (US) - Washington, DC
Job Number1931666BRJob TitleGeneral Manager *Daytime Hours*Employment TypeRegular Full-TimeJob CategoryRetailShiftDaytimeRegion045 : Mid-AtlanticAddress Line 15225 Wisconsin Ave NwCityWashingtonStateDistrict of ColumbiaZip Code20015Position SummaryThe Center Manager is responsible for managing the overall operations at a mid-volume center, including supervision of team members and the administration of center sales performance, profitability and customer experience objectives. General Duties and ResponsibilitiesThis is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)Achieve company objectives for sales and profit performance and customer experience objectives within the CenterDirect supervision of team members, including responsibility for:Hiring of all team members and monitoring new hire orientation proceduresTraining and evaluating the efficiency and productivity of team members by establishing performance standards and objectives; conducting regular Operations Reviews and Performance Appraisals and making recommendations for wage increases and promotions, when applicable; ensuring execution on all people related initiatives (i.e. bench planning, climate survey follow up)Initiating disciplinary procedures, as necessary, for team members, up to and including termination of employmentEnsuring compliance with Standard Operating Procedures (SOP) as immediate supervisor of team membersEnsuring a positive customer experienceEnsure the maintenance of fiscal reporting procedures within center, including accounts receivable, inventory reports, daily sales recaps, and daily bank deposits in full compliance with established company policiesMonitor and direct marketing activities within center to achieve pre-established sales objectives including monthly marketing calendars, media advertising, specialized sales, in-store signage, etcRecommend equipment and machinery required for efficient production operations and for monitoring inventory level of supplies and materialsEnsure Federal/State Law safety requirements are established within center. In addition, may be required to perform quarterly safety inspections of centerEnsure team members within center are consistently applying FedEx Office Policies and ProceduresEnsure center cleanliness and execution of internal processesAll other duties as needed or requiredMinimum Qualifications and Requirements Bachelor’s Degree or equivalent experience3 years of related retail experience, including 1 years of prior progressively responsible supervisory experience requiredAdvanced level of reading, writing and mathematical abilityProven ability to lead, direct and superviseProficient in Microsoft Office tools including Word, PowerPoint, Outlook, and ExcelFor new hires, must meet all FedEx Office employment qualifications in force at time of hiringFor current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member HandbookEssential Functions Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessitiesAbility, on a consistent basis, to maintain attention and concentration for extended periods of timeAbility, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team membersAbility, on a consistent basis, to communicate effectively with customers, vendors, and other team membersAbility, on a consistent basis, to perform work activities requiring cooperation and instructionAbility, on a consistent basis, to function in a fast-paced environment, under substantial pressureAbility, on a consistent basis, to work within the appropriate level of independenceAbility, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the positionQuality Driven Management (QDM)(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)Suggests areas for improvement in internal processes along with possible solutionsWorks with management to reduce company costs/wastes, and to optimize profitability in areas of responsibilityApplies Quality concepts presented at training during daily activitiesSupports FedEx Office Quality initiativesEEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.BrassRingHelp@FedEx.com.
9 days 14 hours ago
applyGeneral Manager Daytime Hours FedEx Corporation (US) - Washington, DC, United States
FedEx Corporation provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $43 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 300,000 team members to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities.
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