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HCA Holdings, Inc

Front Desk Coordinator - Allen - Military veterans preferred

HCA Holdings, Inc - Allen, TX

The Front Desk Coordinator is a key member of our new CareNow facility and provides administrative leadership to the front office staff. We are an amazing team who work hard to support each other and are seeking a great addition who feels as passionately about patient care as we do!

The CareNow Urgent Care Clinic hours are Monday-Friday 8am-9pm, Saturdays 8am-8pm, and Sundays 8am-5pm. You must have the flexibility to work during those hours.

We offer an excellent benefits package, competitive salary and growth opportunities. Join our team and share your skills and talents with the nation's largest private provider of healthcare services.

The HCA Physician Services Group (PSG) is the physician and practice management solution for the Hospital Corporation of America (HCA). PSG operates more than 800 practices, 78 urgent care clinics, and partners with HCA\u2019s 165 hospitals to structure employed provider programs, professional service agreements, and joint ventures that offer the communities we serve high quality, cost effective care. We manage a collection of highly motivated healthcare professionals and innovative leaders who are committed to excellence in every aspect of their career.


Assists front office and clerical staff in developing and implementing short and long-term work plans and objectives.
Oversees the process to prepare patients for examination and treatment and ensure all patients receive quality care.
Screens telephone calls for referral to physicians and assists with patient/surgical scheduling.
Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary to ensure appropriate staffing levels are maintained.
Provides timely coaching and feedback to staff on fulfillment of job duties, patient services.
Scheduling appropriate coverage for Front Office staff and managing schedule requests.

**Must be flexible with scheduling**

Education and Experience:

High School Graduate/Equivalent as required by the state.
The position requires at least two (2) recent years of medical office experience in a supervisory or lead role.
The position requires two (2) years of front desk/receptionist experience.
Recent insurance verification experience required.
Strong preference for prior Urgent Care or ER experience.

Knowledge, Skills, Abilities, Behaviors(All Required):

Demonstrated excellence in Customer Service and Patient Satisfaction.
Demonstrated strong written and verbal communication skills
Ability to lead in a team oriented environment
Demonstrated responsiveness to staff, providers and leadership. Exhibits strong time management skills and the ability to prioritize tasks.
Availability to manage Front Desk as needed. Flexibility to fill in open shifts and float to other work locations
Has an intermediate knowledge of computers and office machines. Has a working knowledge of Microsoft Word, Excel and Outlook

We are actively interviewing! Apply now!


18 days 6 hours ago

HCA Holdings, Inc


Front Desk Coordinator - Allen - Military veterans preferred HCA Holdings, Inc - Allen, TX, United States


Location: Allen, TX

Company Profile:
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Milton Johnson serves as Chairman and Chief Executive Officer of HCA. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities. And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.