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Capital One Financial Corporation

Fraud Specialist - Part Time ($16.35/hour) - Military veterans preferred

Capital One Financial Corporation - Saint Cloud, MN

Thomas Edison South (74051), United States of America, St Cloud, MinnesotaAt Capital One, we\u2019re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Fraud Specialist - Part Time ($16.35/hour)Summary:Highly-specialized customer contact role that focuses on delivering the best possible customer experience through the process of identifying and preventing fraud.\u00a0 Associates are incredibly empowered and consistently asked to exercise skilled judgment and quick decision making.\u00a0Responsibilities:
Verify true customers and the activity on their account
Identify fraudsters that are impersonating true customers
Interview victims of fraud to gather all of the necessary facts for a fraud case
Work with branch associates that refer fraud situations
Thoroughly create fraud cases that are ready for an investigator to work immediately
Complete low/zero dollar fraud case investigations
Provide expert-level support to Customer Service, Sales and other areas of the bank that need to interact with Customer Security
Basic Qualifications\u00a0-High School Diploma, GED, equivalent\u00a0certification,\u00a0or\u00a0Military Experience-Proficient in Microsoft OfficePreferred Qualifications-\u00a0Bachelor\u2019s degree in Criminal Justice\u00a0The CSI Department is open Monday \u2013 Friday 7am \u2013 10pm, and Saturday 7am \u2013 5pm CT. The part time position is 20 hours per week. Scheduling is based on business needs which include late morning to mid-afternoon and/or evenings to close, which may include Saturdays.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

17 days 10 hours ago

Capital One Financial Corporation


Fraud Specialist - Part Time ($16.35/hour) - Military veterans preferred Capital One Financial Corporation - Saint Cloud, MN, United States


Location: Saint Cloud, MN

Company Profile:
Capital One isn't just concerned with what's in your wallet; it's interested in your bank account as well. The company is best known as one of the largest issuers of Visa and MasterCard credit cards in the US, but it also boasts a banking network of approximately 1,000 branches, mainly in New York, New Jersey, Louisiana, Texas, and the Washington, DC area. Subsidiary ING Direct offers online and direct banking without branches. Capital One, which serves more than 50 million customers in the US, Canada, and the UK, also has units that offer auto financing, write home loans, sell insurance, and manage assets for institutional and high-net-worth clients.