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Paychex, Inc

Field Support Specialist

Paychex, Inc - North Reading, MA

Field Support Specialist


North Reading


Provides advanced administrative support to assigned HRS/HR Solutions/PEO district sales offices. Follows up on new client sales contracts and provides statistical reporting for district sales results.

Reviews sales contracts for accuracy and completeness to include verification of contract, payments and supporting documents. Follows up with Sales Representatives on missing data.

Follows up with corporate on submitted business, ensuring that effective date deadlines are met and contract is complete for setup process.

Maintains and tracks monthly sales to ensure processing meets expectations of clients and deadlines and first processing dates are met.

Analyzes Salesforce report data on a weekly basis and generates statistical reports needed by DSM for weekly review.

Coordinates CPA/CPE and client seminars on an as needed basis.

Prepares various statistical reports for sales.

Assists sales team with marketing and mailing support needed to increase productivity and generate prospect sales.

Supports the District Sales Manager with ongoing projects and needs during daily activities.

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14 days 20 hours ago

Paychex, Inc


Field Support Specialist Paychex, Inc - North Reading, MA, United States


Location: North Reading, MA

Company Profile:
Paychex, Inc., together with its subsidiaries, provides payroll, human resource, insurance, and benefits outsourcing solutions for small to medium-sized businesses in the United States and Germany. The company offers payroll processing services that include the calculation, preparation, and delivery of employee payroll checks; production of internal accounting records and management reports; preparation of federal, state, and local payroll tax returns; and collection and remittance of clientsÂ’ payroll obligations. It also provides a software-as-a-service solution to meet the payroll and human resource administrative needs; a suite of self-service online payroll services and products, including Paychex Online Payroll, Internet time sheet, online reports, and general ledger reporting service; payroll tax administration services; employee payment services; and regulatory compliance services, such as new-hire reporting and garnishment processing. In addition, the company offers human resource outsourcing solutions that provide a package of services consisting of payroll, employer compliance, human resource and employee benefits administration, risk management outsourcing, and the on-site availability of a professionally trained human resource representative. Further, it provides retirement services administration; insurance agency services for property and casualty, business-owner, commercial auto, and health and benefits insurance products; online human resource administration software tools for managing employee benefits, personnel information, and human resource compliance and reporting; and other human resource services products, including employee handbooks, management manuals, and personnel and required regulatory forms. The company markets its services primarily through its direct sales force. As of May 31, 2013, it serviced approximately 570,000 payroll clients. The company was founded in 1971 and is headquartered in Rochester, New York.