Live chat
EMCOR Group, Inc.

Facilities Services Coordinator

EMCOR Group, Inc. - Norristown, PA

About Us:

USM, a wholly owned subsidiary of EMCOR Group, Inc., is a leading provider of essential facilities maintenance services, including interior and exterior services and electrical, mechanical and plumbing services, to national and regional commercial customers that maintain multi-site portfolios across wide geographic areas. With its highly developed proprietary network of over 11,000 service partners, USM delivers consistent facilities maintenance services across a nationwide footprint for approximately 150 customers in over 80,000 locations in all 50 states, Puerto Rico, and Canada.

Job Title:

Facilities Services Coordinator

Job Summary:

The Facilities Services Coordinator is a key contributor in the execution of USM’s customer commitments. This position is responsible for managing supplier’s book of business with USM. Responsibilities include maintaining supplier relationships and supplier communication, creating appropriate work orders or issues, managing issues for both supplies and customers, and monthly close. This position works in partnership with other members of the team as well as with the Service Delivery teams to ensure all service issues are addressed in a timely manner per customer requirements, and have a significant responsibility directly impacting business profitability.

Essential Duties and Responsibilities:

Manages supplier’s book of business, creating appropriate work orders or issues for both suppliers and customers.

Analyses and assesses supplier compliance and success rate w/ USM standards and policies. Coaches suppliers to increase supplier success.

Maintains supplier relationships and communication. Ensures that USM's commitment to the supplier and customer are being met.

Manages recurring services and their status as well as all additional customer requests

leveraged work and on demand services)

Position may require travel if needed.

Any other duties as requested by management.

Qualifications:

High School Diploma

BS/BA degree in business, marketing, related field or the equivalent in education and work experience preferred.

Minimum 2 – 3 years proven experience delivering excellent customer services and client satisfaction in an office environment.

Bi-Lingual

Spanish/English) is preferred.

Microsoft Suite

Excel, Project, Word, and PowerPoint)

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. EOE M/F/Vet/Disabled

Apply

7 days 20 hours ago

EMCOR Group, Inc.

apply

Facilities Services Coordinator EMCOR Group, Inc. - Norristown, PA, United States

   

Location: Norristown, PA

Company Profile:
EMCOR Group, Inc. (NYSE: EME) is a Fortune 500 company and global leader in mechanical and electrical construction, industrial and energy infrastructure, and facilities services. A provider of critical infrastructure systems, EMCOR gives life to new structures and sustains life in existing ones via high-quality commercial construction services and facilities services which include planning, installing, operating, maintaining and protecting the sophisticated systems that create facility environments.