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XEROX Corporation

Experienced Service Coordinator/ Contract Administration

XEROX Corporation - Smyrna, GA



Job Title:  Experienced Service Coordinator/ Contract administration
This is not an entry level position

Company:  Repro Products, an Authorized Sales Agent of Xerox Corporation, providing products such as, Xerox award winning multi-functional devices, printers, managed print services, and software.

Location:  Smyrna with occasional work in N. Fulton, Ga

Job Description:  We are looking for a positive, energetic team player who desires to develop a meaningful career with our company. Must have 1-2 years’ experience with multi-phone lines and Customer Service. Must have experience with Contracts and billing.

Job Purpose:  Acts as first point of contact for our company while performing light administrative duties. Work with Customers for completion of paperwork. This fast-paced position is full-time.

DUTIES:
• Coordinate Service or Installation of Xerox Printers/Copiers
• Receives Inbound Copier Service Calls
• Schedules Service Engineers
• Orders Service Parts
• Track Inbound & Outbound Parts
• Process Service Tickets for Claim Filing
• Scan and File
• Assist Clients with supply orders and other requests, when needed
• Assist sales team as needed

SKILLS REQUIRED:
Proficient in Microsoft Suite of Product, experience with FileMaker a plus
Professional phone voice and demeanor
Accuracy and attention to detail
Ability to prioritize tasks and manage time effectively
Ability to learn concepts and processes quickly
Aptitude to adapt to change as necessary

CANDIDATE MUST:
Have 1-2 years of customer service or administrative experience
Have reliable transportation
Be dependable, mature, and employ a good work ethic, Be solutions-oriented and a strong spirit of teamwork
Be technically proficient and quick learner
Minimum 2 years college degree

ONLY CANDIDATES WITH THESE QUALIFICATIONS SHOULD APPLY.

Repro Products is a multi-divisional, community-centric organization located in Smyrna, GA, just off of I-285. In 1979, we serviced our architectural, engineering and manufacturing clients’ drafting needs.  We evolved to becoming a Gold-level Autodesk software and support provider.  As an Authorized Autodesk Training Center, we provide training, consulting and programming to our software clients.  Our Reality Capture division offers 3D laser scanning and drone services. These are in addition to our other divisions, including wide format printing and printers, Planroom management and, most recently, we became a direct Xerox Agency for production and multifunction devices and managed print services.
We offer competitive salary, based on experience.  An Equal Opportunity Employer, we offer Health, Dental, Life, Vision, 401k, Flex Plan and Credit Union, as well as Vacation and PTO.  We are a Drug Free Workplace and require Employment Drug Screening.  We participate in the E-verify program.  Please send resumes to:   [Click Here to Email Your Resumé]

11 days 8 hours ago

XEROX Corporation

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Experienced Service Coordinator/ Contract Administration XEROX Corporation - Smyrna, GA, United States

   

Location: Smyrna, GA

Company Profile:
The one thing that’s predictable about business is that it’s fundamentally unpredictable. It’s disordered and constantly changing – sometimes by accident, sometimes by design. One thing successful businesses do to navigate through this unpredictability is make sure the technology, software and work processes that form the backbone of their organizations are operating as effectively and efficiently as possible.