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Penske Automotive Group, Inc


Penske Automotive Group, Inc - Fayetteville, AR

Summary/Objective The Estimator is responsible for the accurate evaluation and appraises vehicle damage to determine cost of repair for insurance claim settlement. Essential Functions
Examines damaged vehicle to determine extent of structural, body, mechanical, or interior damage.
Estimates cost of labor and parts to repair or replace each damaged item
Reviews repair cost estimates with service manager, body shop manager or body shop supervisor
Reconciles and disagreements in repair cost between the estimator and supervisor and will escalate as needed
Determines feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors
Evaluates practicality of repair as opposed to payment of vehicle market value before accident
Determines salvage value on total vehicle loss
Prepares insurance forms to indicate repair cost estimates and recommendations
Estimates cost of repainting, converting to special purposes, or customizing undamaged vehicles
Provides estimates to insurance adjusters and claims personnel
Provides estimates and options to customers
Handles all customer complaints promptly and in accordance with company policies
Ensures efficient processing of estimates for customers, insurance companies and internal dealership staff
Maintains accurate daily, weekly, monthly and on demand reporting that reflects activities associated with the program and provides reports to Supervisors, Management and insurance companies
Understands the federal, state, and local laws that govern repair of vehicles for insurance claims
Maintains reporting systems required by general management, insurance companies and the manufacturer
Ensures work areas and customer waiting areas are kept clean
Follows all attendance and punctuality standards with adherences to timekeeping standards
Follows the Company Code of Business Ethics and Conduct
Understands and follow all work rules and procedures and follows lawful directions from Supervisors
Upholds the company's non-disclosure and confidentiality policies and agreements
Maintains a professional appearance for self in accordance with company policy
Attends pertinent training on request
Assist with organizing and attends special events held at dealership or in the community
Attends company meetings as required
Other duties as assigned
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice AAP/EEO Statement The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

8 days 6 hours ago

Penske Automotive Group, Inc


Estimator Penske Automotive Group, Inc - Fayetteville, AR, United States


Location: Fayetteville, AR

Company Profile:
Penske Automotive Group is the second largest publicly traded automotive retailer in the United States as measured by total revenue. As of June 30, 2010, we owned and operated 171 franchises in the United States and 152 internationally. Penske Automotive Group, Inc. operates as an automotive retailer. The company operates through two segments, Retail and Other. It sells new and used motor vehicles of approximately 35 brands. The company also offers vehicle maintenance and repair services; and is involved in the sale and placement of third-party finance and insurance products, third-party extended service and maintenance contracts, and replacement and aftermarket automotive products.