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Charter Spectrum

Enterprise Account Manager

Charter Spectrum - Cerritos, CA

Job Summary:The Enterprise Account Manager position is a consultative field position within our Enterprise commercial sales team. Individuals in this position are responsible for the upsell of voice, data and video services to existing customers, as well as the renewal, retention and win back of customers. Account Managers are responsible for developing long-term relationships with new and existing customers and have a passion for maintaining customer relationshipsMajor Duties and Responsibilities:Primary responsibility is existing customer upsell, contract renewal within the Mid-market and Enterprise segments and win-back of former customersResponsible for achieving a monthly revenue quota in data phone, cloud and video salesContacts prospective clients by telephone, cold call premise visits, networking and industry eventsDevelops customer centric solutions and deliver sales proposals on product benefitsClearly understand and communicates the company’s value propositionWorks with the Account Executive and Account Consultant teams to insure timely handoff of sold accounts for ongoing management and retentionMaintain all sales databases necessary to report sales activity and customer informationWorks in conjunction with other Business Services support groups, including Sales Support and MarketingAttend all sales meeting and training sessions as required by ManagementPosition also involves some field sales activities with occasional travel to customer locationsRequired Qualifications:Minimum of High School diploma or equivalent from an accredited organization required2-4 years of business to business account management or sales experience, preferably selling data, voice, cloud and/or video solutionsWorking knowledge of computers, computer networking, Internet solutions and fiber connected networksStrong verbal, written and interpersonal communication skillsAbility to multitask, as well as work efficiently and effectively within required deadlinesThe ability to learn quickly and apply knowledge, along with the ability to work in a team environmentPreferred Qualifications:Bachelor's degree from a four-year college or university (Business related field), preferredStrong experience utilizing CRM systems (SalesForce)Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook)

9 days 3 hours ago

Charter Spectrum

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Enterprise Account Manager Charter Spectrum - Cerritos, CA, United States

   

Location: Cerritos, CA

Company Profile:
Charter, founded in 1993, created a customer service-oriented company that has grown and evolved on many levels over the past two decades. Charter's growth was achieved through acquisitions of cable properties and the subsequent increase of customers in those communities, as well as development and launch of new products and services. Charter became a publicly-traded company on NASDAQ in 1999 and has been a Fortune 500 company since 2001