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Cracker Barrel Old Country Store, Inc.

Employee Training Coordinator - Victorville, CA

Cracker Barrel Old Country Store, Inc. - Victorville, CA

The Employee Training Coordinator coordinates the training of newly hired employees and the staffing, retention and development of Skill Trainers. Conducts new employee orientation. Manages the staffing and development of Skill Trainer team to support new employee training. Supports Personal Achievement Responsibility (PAR) progression, compliance training and new system rollouts. Responsibilities Skill Trainer Staffing and Development Develop and maintain a Skill Trainer Staffing Plan Posts Skill Trainer Positions In partnership with the GM conducts interviews and selects qualified candidates to become certified Skill Trainers. Manages the development and training of Skill Trainers. Oversees Skill Trainer Academy which includes tracking trainer certification progress Tracks Skill Trainer meeting attendance in CBU iii. Prepares & presents Skill Trainer evaluations Rising Star Training Manages the Orientation training process for all Rising Star Employees Develops and maintains the Training Plan for the Rising Star Conducts Rising Star Meetings Conducts Plate Appearance Class (for new Servers & Grill) Conducts Point of Sale (POS) Workbook training Compliance Training Administration Provides training support to the store for regulatory training requirements and other policy reviews as needed or assigned (Food Protection Manager, Food Handler, Employment Policy reviews, and training) Personal Achievement Responsibility (PAR) Progression Oversight Provides guidance to the store management team on PAR progression so the management team can ensure PAR progression and participation Analyze PAR reports for concerns and opportunities Follows up with Employees to encourage PAR participation iii. Posts PAR eligibility reports Prepares distributes, and orders PAR Certificates for Promotion and new hire aprons Troublehoots with the PAR Department any PAR promotion issues Store Management Collaboration Champions Cracker Barrel's policies to ensure a safe work environment that encourages and celebrates diverse workforce that reflects the local community Role models the Quality and Service Standards within the Cycle of Service at all times, whether it is interacting with the Guests, cleanliness, organization, hospitality, or appearance Attends all Restauarant meetings Supports new system or equipment rollout training. Qualifications Minimum Experience and Education 2 years of Restaurant Experience 1 year of experience in training new employees High School Diploma Preferred Job Qualifications and Strong work ethic Analytical and decision making skills Strong communication, time management and organization skills Flexible and adaptable to various situations Strong computer skills People Pleasing attitude Additional Info Job Industries Food & Restaurant

6 days 5 hours ago

Cracker Barrel Old Country Store, Inc.


Employee Training Coordinator - Victorville, CA Cracker Barrel Old Country Store, Inc. - Victorville, CA, United States


Location: Victorville, CA

Company Profile:
Cracker Barrel Old Country Store, Inc. develops and operates the Cracker Barrel Old Country Store concept in the United States. It operates full-service restaurants, which provide breakfast, lunch, and dinner. The company also operates gift shops that offer various decorative and functional items, such as rocking chairs, holiday and seasonal gifts and toys, apparel, music CD’s, cookware, old-fashioned-looking ceramics, figurines, a book-on-audio sale-and-exchange program, and various other gift items, as well as candies, preserves, pies, cornbread mixes, coffee, syrups, pancake mixes, and other food items. As of February 25, 2014, the company operated 626 company-owned locations in 42 states. The company was founded in 1969 and is headquartered in Lebanon, Tennessee.