Driver/Transportation Specialist VSP (variable staffing pool), CAC Kendall - Military veterans preferredHumana Inc. - Miami, FL
Assignment: Care Delivery Organization- Variable Staffing Pool (VSP)
Location: Kendall Healthcare isn\u2019t just about health anymore. It\u2019s about caring for family, friends, finances, and personal life goals. It\u2019s about living life fully. At Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At Humana, we\u2019re seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.
You will transport patients from place of origin to the appointments in a courteous and timely manner. Role requires a high commitment to service excellence.
Ensures vehicle is safe for operation \u2013 including wheelchair lift and all seatbelts and straps
Pick up and return of patients per schedule given by dispatcher through electronic means (Smart phone and/or tablet)
Stays in contact with Transportation Dispatchers/Supervisor via cell phone using Bluetooth device for any assistance and/or route adjustments
Works flexible shifts as work dictates. The schedule is M-F 7:00am to 5:00pm but time can vary depending on daily work flow.
Ensures that vehicle it is mechanically safe and clean
Performs other duties as assigned.
High School Diploma or equivalent GED
Professional experience with commercial/oversized vehicle as a Driver
Basic Computer and Smart Phone/Tablet skills
Excellent customer service and communication skills with passengers
Ability to transport members in a safe, timely and efficient manner, including assisting patients with walkers and maneuvering wheelchairs
Ability to work a flexible schedule with hours/shifts, location/hub (for coverage), with the potentials for overtime working weekends and evenings based on business needs
Good driving record and knowledge of streets and addresses in the driving area
Ability to follow policies and procedures
Must be able to maintain patient confidentiality at all times
Must have basic mechanical skills and ability to inspect vehicles daily to ensure working condition, e.g. fluid levels, seatbelt and safety straps, lights and signals, tires
Strong relationship building with medical staff, peers, managers and employees
This role is considered patient facing and is part of Humana\u2019s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Role requires second level background investigation/screenings including: MVR, drug screen, and fingerprinting
This role is part of Humana\u2019s Driver safety program and therefore requires an individual to have a valid state driver\u2019s license
Bi-lingual (English/Creole or English/Spanish) language fluency preferred. Basic verbal language testing and remediation course available
Professional experience driving commercial/oversized vehicles in passenger or patient transportation (highly desired)
Wheelchair-bound and/or patient transportation services experience
MS Outlook and Word
Additional Information You must be flexible to be available for any shift during these hours:
Any shift that occurs between the hours of 7:00 AM - 5:00 PM Monday \u2013 Friday
Shifts can vary depending on daily work flow
This role will be part of our Variable Staffing Pool (VSP), which is defined as Humana associates who work flexible hours to meet business needs, with no guaranteed minimum or maximum number of hours in any week.
At Humana, we know your well-being is important to you, and it\u2019s important to us too. That\u2019s why we\u2019re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana. As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information pertaining to your relevant skills and experience at a time that is best for your schedule.
10 days 18 hours ago
applyDriver/Transportation Specialist VSP (variable staffing pool), CAC Kendall - Military veterans preferred Humana Inc. - Miami, FL, United States
Humana's diverse lines of business work to serve all types of consumers. From families to seniors to military members to self-employed individuals, there is a plan to meet many unique needs. Find out how Humana's associates and corporate leaders are committed to customer service. Our team uses innovation to deliver results to our consumers.
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