Live chat
Ryder System, Inc.

Distribution Operations Group Manager

Ryder System, Inc. - Charlotte, NC

Distribution Operations Group Manager

Ryder System



Job #660686378

Position Description

The Distribution Operations Group Manager is typically responsible for multiple customer logistics accounts, one large customer or one large customer site with $7M to $10M in operating revenue. It includes the management and improvement of services provided to the customer(s), as well as the development and implementation of customer performance measurements.

The position is responsible for leading, guiding, educating and directing Customer Logistics Managers (CLM), Logistics Managers (LM), and/or Senior Logistics Managers (SLM) to be highly effective in a Lean culture. The GLMI role is the driver of the continuous improvement culture and responsible for cultivating operational excellent capable talent. This position has Profit and Loss responsibility for assigned account(s). May be responsible for leading new start-ups, as necessary.

This is a unique opportunity within the Ryder organization. This employee willplay a leadership role in the startup of new customer distribution centers across the US and will be exposed to diverse product lines and labor management systems. This opportunity provides the right candidate with a fast track to career advancement within Ryder.The position will require a minimum of 80% travel.


Bachelor's degree in business, logistics, supply chain or minimum of 8 years relevant work experience

Master's Degree in related field preferred

Six (6) years or more experience in Supply Chain, Logistics, warehouse or industry related field. Demonstrated experience in developing and implementing complete logistics solutions and project management skills

Four (4) years or more of supervisory experience

Three (3) years or more experince in Profit & Loss preferred

One (1) year or more experience with customer interaction

Six (6) years or more of prior experience in leading teams in LEAN work environment preferred

Excellent problem solving skills

Excellent oral and written communication skills with demonstrated leadership capabilities

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

Ability to work independently and as member of a team

Flexibility to operate and self-driven to excel in a fast-paced environment

Capable of multi-tasking, highly organized, with excellent time management skills

Detail oriented with excellent follow-up practices

Strong organization, analytical and computer skills

Able to create/develop an inclusive and engaged work environment across the enterprise

Ability to effectively manage Profit & Loss statements and drive improvement with the use of data

Demonstrated knowledge and understanding of Warehouse Operations/Solutions and Distribution Management (advanced level)

Knowledge of Lean principles, systems and tools (advanced level)

Knowledge of Warehouse Management Systems (WMS) (advanced level)

Knowledge of OSHA (advanced level)

DOT and Hazmat knowledge may be required based on the account (advanced level)


Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results

Manage one or more customer account(s) to meet established metrics and performance expectations. Manage the customer relationship and identify potential opportunities for business growth

Manage the profit and loss statements for assigned location(s) and implement actions as needed

Supervise, develop and manage performance of assigned employees and maintain a positive employee relations environment at assigned account(s)

Maintain a proactive safety program within the account(s) consistent with company policy in order to provide a safe and secure work environment

Performs other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID



Logistics/Distribution/Transportation Management

Employment Type

Regular - Full Time (4)

Travel Requirements

Greater than 60%

Position Code


Updated 05/08/2018

11 days 18 hours ago

Ryder System, Inc.


Distribution Operations Group Manager Ryder System, Inc. - Charlotte, NC, United States


Location: Charlotte, NC

Company Profile:
Ryder System, Inc. is a leading provider of commercial transportation, logistics, and supply chain management solutions, serving customers throughout North America, Europe and Asia. Over the past 80 years, Ryder has earned a reputation for delivering solutions that ease complexity and increase efficiency for companies of all sizes. An industry-leading FORTUNE® 500 company, Ryder’s products and services encompass everything from fleet management to large-scale supply chain solutions and turnkey transportation solutions, making commerce flow more efficiently, reliably, and safely for everyone. Ryder Fleet Management Solutions (FMS) provides leasing, truck rentals, used vehicle sales, maintenance, fuel and safety services to help customers deliver top-line service with bottom-line savings and one-stop simplicity. Ryder Supply Chain Solutions (SCS) manages the flow of goods from the acquisition of raw materials to the delivery of finished products. Ryder Dedicated provides turnkey transportation solutions that combine vehicles, drivers, routing and scheduling to help businesses run lean, stay safe and increase agility.