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Dispatcher/Customer Service Rep

eNgage Partners, Inc. - Melville, NY

Engage Partners is seeking a highly qualified candidate for one of our clients.

Dispatcher/Customer Service Rep:

Create work orders to schedule and dispatch technicians to customers.
Review work order statuses to ensure the designated technician has received notification of the call.Field high volume calls.
Provide accurate information for new account set up and proper follow up.
Maintain a daily manual schedule for back up purposes.
Provide exceptional customer service.
Schedule service calls with technicians.
Reschedule service calls.
Notify technicians of parts and equipment ready to be received into the system.
Provide weekly status report of work orders to management via email.

Job Requirements
See above.

7 days 22 hours ago

eNgage Partners, Inc.


Dispatcher/Customer Service Rep eNgage Partners, Inc. - Melville, NY, United States


Location: Melville, NY

Company Profile:
Engage Partners brings decades of combined strategic recruitment and talent acquisition expertise. Our multi-tiered collection of Recruiting and Consulting Programs provide distinct levels of services crafted to meet our clients' needs. Whether it's Direct Hire or Temporary Placement, Retained Executive Search, or Consulting Services, Engage is poised to create the right solution for your staffing needs.