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EMCOR Group, Inc.

Dispatcher Assistant

EMCOR Group, Inc. - Rochester, NY

EMCOR Services Betlem is looking for a Dispatcher Assistant with 3-5 years of experience in customer service and communication, planning, order fulfillment, and use of company software systems. Individuals in this role must assure that daily tasks are organized, properly documented, and completed on time. Essential Duties and Responsibilities

Strong verbal, written, and computer skills a must

Be the first to answer incoming calls

Write up service calls for Rochester and Buffalo

Create call slips and work orders w/ all pertinent client information

Follow-up on incomplete work to make sure it gets completed in a timely manner

Handle Facilities Technicians time

19 currently)

Follow up on National Account calls/PMs

National Accounts-Eventually take over quoting repairs

Back up for dispatch when someone is out of the office

Be self motivated, a team player, and demonstrate a great work ethic

Follow company procedures for all service work

Comply with corporate policy on safety, work ethics and time constraints

Ensure that work is executed as scheduled.

DMV and background check and drug screening

Contact: Laura Plummer, EMCOR Services Betlem

lplummer@emcorbetlem.com

Location: Rochester, NY

Compensation: Commensurate with experience and skill level

Principals only. Recruiters, please don't contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.

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11 days 15 hours ago

EMCOR Group, Inc.

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Please review all application instructions before applying.

Location: Rochester, NY

Company Profile:
EMCOR Group, Inc. (NYSE: EME) is a Fortune 500 company and global leader in mechanical and electrical construction, industrial and energy infrastructure, and facilities services. A provider of critical infrastructure systems, EMCOR gives life to new structures and sustains life in existing ones via high-quality commercial construction services and facilities services which include planning, installing, operating, maintaining and protecting the sophisticated systems that create facility environments.