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Dispatch Customer Service

GEICO. - Indianapolis, IN

Job Duties & Responsibilities
Are you looking for a rewarding professional career? Do you have the desire to help people? Then GEICO's Emergency Roadside Service (ERS) Department is the place for you! Our ERS Dispatchers are there to help our policyholders when they experience problems with their vehicles. As an ERS Dispatcher, you'll be trained to assist customers in obtaining help when there is a problem with their vehicle, such as locating and dispatching a locksmith or a tow truck. You'll learn about our dynamic industry and prepare to assist customers through our comprehensive, fully paid training program.Candidate Qualifications

High school diploma or equivalent

Good customer service skills or prior experience

Demonstrated timely, consistent job attendance history

Solid computer, grammar and multi-tasking skills

Strong attention to detail, time management and decision-making skills

Must be comfortable working in a fast-paced, high-volume call center

Career Opportunities
At GEICO, the opportunity for advancement is outstanding! We invest in our associates through training and development to help them reach their career goals and personal aspirations. Our associates average two promotions within the first three years. At GEICO,
We provide on-going training to help you learn your job

We encourage professional development through GEICO University, our companywide training and development program

We provide constant coaching and feedback to help you develop your skill

We offer opportunities to advance your career and become a lead, coach, trainer, or supervisor

If you are ready for a challenging and rewarding work environment, GEICO has the career path for you. Salary:
Hourly $13.89 yearly - $28,000 Hourly $14.64 - yearly $29,500 w/bachelor's10% night differential offered to position starting 12:30 pm or laterShift:
The call-center hours are from 6:00 a.m. to 12:00 a.m. Upon successful completion of training and transition, shifts are assigned using a performance-based bidding system. Ask recruiter for detailsAbout GEICO
For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program, including:
401(k) and profit-sharing plans

Medical, dental, vision and life insurance

Paid vacation, holidays and leave programs

Tuition reimbursement

Associate assistance program

Flexible spending accounts

Business casual dress

Fitness and dining facilities (at most locations)

Associate clubs and sports teams

Volunteer opportunities

Federal Credit Union

Benefit offerings for positions other than full-time may vary. GEICO is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.
How to Apply
Click \Apply for Job\ to complete your application. You will need an active email address and phone number. Once you begin your application you can save it and access it later. Please include all recent work history and any other work relevant to the position you are applying for.

7 days 13 hours ago



Dispatch Customer Service GEICO. - Indianapolis, IN, United States


Location: Indianapolis, IN

Company Profile:
Want to find out just how many customers we serve? Interested in seeing proof of GEICO's financial strength? Just want to know what the heck GEICO stands for? You've come to the right place. Peruse the facts and figures here to find out everything you've ever wanted to know about GEICO corporate operations. What does GEICO Stand for? Government Employees Insurance Company. Puzzled, are you? Well, the name goes back to the beginnings of the company. Founder Leo Goodwin first targeted a customer base of U.S. government employees and military personnel. Today, of course, the company has grown to provide insurance to a wide range of customers, no matter whether they're employed by Uncle Sam or the private sector.