Director of OperationsABM Industries Inc. - Tempe, AZ
Director of Operations
Implementing, maintaining, and enhancing ABM Franchising Group’s operations and business systems
used by the Franchise Network.
Direct departmental affairs to ensure attainment of the departments objectives. Safeguard control and
accuracy of department budget while maintaining expenses at or below plan levels.
Operations and Start-Up Reviews:
Implement ABM Franchising Groups operations procedures and policies at all franchise locations
to ensure growth and profitability.
Provide the franchisees with continuous support in the area of operations such as manpower
planning, delivering profitability, training programs and current industry trends that will provide
our franchises with a competitive edge.
Develop, instruct, and enhance Service Management, Service/Project Supervisor, Business Systems,
and Dispatcher Initial Trainings to ensure the franchisee has a solid understanding of ABM’s Systems.
instruct portions of General Management and Project Sales as required.
Business Systems Start-Ups and Reviews:
Develop, coordinate, and control the start-up schedule for all new franchises. Direct subordinates
to effectively convert a new franchisee from their existing business system. Support existing franchisees
as required by providing supervision to the subordinate staff in scheduled business system reviews.
Continuously promote the importance of ongoing training and support of the ABM system utilizing
staff members at billable rates.
Serve as required on the ABM Board of Advisors.
Responsible for appraising, updating, and creating material for:
· Business Systems
· Authorized Manufacturers Program/Maintenance Pricing Manual
· Information Manual
Conduct all business with outside agents in a professional, positive manner.
Foster harmonious work relationships with suppliers. Engage in fair negotiation practices. Seek highest quality and service standards at all times. Communicate necessity of cost efficiency to ensure department’s operation as a positive revenue source.
Maintain and guard the confidentiality of all information encountered during the course of the workday.
Provide support for any special projects, as assigned by your Supervisor. These special projects, at the determination of your Supervisor, may or may not become part of this position’s primary responsibility.
Must possess a minimum of 10 years of proven work experience in a leadership role within the HVAC Industry.
Tempe, AZ 85280 US (Primary)
ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
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13 days 4 hours ago
applyDirector of Operations ABM Industries Inc. - Tempe, AZ, United States
With over 100 years of facility solutions experience, we continue to serve thousands of clients across the U.S. and in over 20 international locations. ABM offers: ABM is one of the largest facility management services providers in the U.S. We offer state-of-the-art, dependable building maintenance services cost effectively. Our substantial base of long-term clients demonstrates the importance that we place on building enduring relationships. As an ABM client, you have the advantage of obtaining multiple services under one contract with a single point of contact, making it easy for you to outsource these functions without administrative headaches. We provide any combination of services on a local, regional or national basis.
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