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Larson-Juhl USA LLC

Director of Digital Technology

Larson-Juhl USA LLC - Norcross, GA


Director of Digital Technology

Join the World's Leading Manufacturer and Distributor of Custom Framing Products

Our Company


Juhl US LLC, a subsidiary of Berkshire Hathaway; designs, manufactures, and distributes art and framing products in the United States and Canada. The company offers products and services to a wide array of customers globally, and is expanding its business with new products to current and new channels. As the world's leading manufacturer and distributor of custom framing products, Larson-Juhl has a rich tradition of caring for our customers and our team members.

We are a company committed to our Values:

· Customer always comes first.

· Fair and honest in all dealings.

· Respect for the individual.

· Excellence in products and service.

· Rewards tie to performance.

· Leadership by example.

Our Opportunity

As the Digital Director of Technology, you will

continually raise the bar on innovation, creativity, and imagination in all areas of digital work for Larson Juhl.

We are looking for a motivated IT professional who loves processes and systems to support our growing IT function. The successful candidate will have a can-do spirit and contribute to our digital strategy. This position will be the liaison between Marketing, IT, and outsourced services to convey business needs and requirements into technical concepts and solutions.

This role will provide system training, technical platform activity coordination, and will ensure a high degree of system availability and reliability.

Must live, breathe, think, and conceptualize in the digital world.

Key Responsibilities:

Manage a digital design and production team to produce high quality visual and interactive mobile/web experiences.

Use an understanding of best practices associates with a successful and innovative retail website and eCommerce enterprise.

This role will have the primary responsibility of developing the vision, goals, strategies, and tactics to drive step-change adoption of and engagement with new digital tools to deliver long-term value.

Understand and interpret competitor offerings, customer feedback, site metrics and usability reports to create user-centered designs.

Communicate concepts through sketches, diagrams, wireframes, visual comps, and interactive prototypes.

Maintains and enforces direction for digital media, ensuring strong associated KPIs while following established brand voice.

Work with cross-functional teams to manage and deliver design assets on time, as well as champion the best possible user experience for the brand.

Provide technical services and assistance in implementing IT Digital platforms like CRM, PIM, CMS (for brand websites), DAM, SRM (Social Relationship Management), and other related technology platforms.

Partner with business leaders and Marketing throughout the organization to assist them on their digital journey and business growth.

Become the IT Single point of contact for all Marketing, Digital and Customer Engagement initiatives.

Lead cross-functional teams to drive digital engagement and improve the customer experience.

Partner with outside vendors to deliver services, technology and platforms to the business.

Review new technologies and trends to keep the company at the forefront of developments in digital platforms.

Partner with product and analytics teams to synthesize complex web data, product performance and voice of customer data to form actionable insights to accelerate growth.

Key Requirements:

A Minimum of a Bachelor’s Degree in Computer Science or a related field and at least 5 years of previous experience in IT, eCommerce, and/or digital space is required.

Strong understanding of technical constraints and specifications for designing platform-specific mobile design assets

Expertise in best practices in design for mobile and web

Be a leader that can guide a team of designers, providing feedback and direction

ERP integration experience preferred.

Hands on experience highly desired.

Strong project management and excellent communication skills.

Critical thinking skills to analyze requirements and propose system and process based solutions.

Understanding of cloud implementation CMS is desired.

Previous experience in consumer goods or retail is strongly preferred.

Ability to articulate technical concepts to non-technical levels of the organization is a must.

Ability to meet aggressive deadlines for multiple projects in a fast-paced environment

Passion for innovation and keeping up with the latest web technology trends

Larson-Juhl provides team members with rewarding career opportunities and a comprehensive benefits program, including:

· Health, life, and dental insurance

· A company matched 401(k) plan

· Short and long-term disability coverage

· Paid vacations, paid personal time and paid holidays

· A scholarship program and education assistance

Join Us - Apply online and become part of our talented team!

Larson-Jull is proud to be an equal opportunity, affirmative action employer dedicated to a policy of non-discrimination in our employment practices on any basis protected by federal, state or local law including race, color, religion, sex, age, national origin, disability, veteran status, or sexual orientation.

We are excited to partner with the HR Professionals at TalentAssist to manage our recruitment efforts for this opening. All responses will be processed promptly on behalf of our hiring team by TalentAssist. Please submit your resumes, applications or questions directly to Instigate for consideration. Thank you for your interest in joining our team.

11 days 3 hours ago

Larson-Juhl USA LLC


Director of Digital Technology Larson-Juhl USA LLC - Norcross, GA, United States


Location: Norcross, GA

Company Profile:
Larson-Juhl has established itself as the first custom framing company to offer certified products. In addition, we are working on a long range sustainability initiative.