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Wyndham Hotels & Resorts, LLC

Director of Catering and Conference Services

Wyndham Hotels & Resorts, LLC - Orlando, FL

Director of Catering and Conference Services','1807285','!*!Wyndham Orlando Resort International Drive is positioned as the epicenter of excitement and one of the most unique meeting venues in Orlando with the addition of surrounding I-Shops, a hosts of new dining and shopping options, as well as I-Drive Live, including the Orlando Eye (inspired by London Eye Ferris wheel), Madame Tussauds Wax Museum and SEA LIFE Aquarium, one block away.

The Wyndham Orlando Resort International Drive has a phenomenal Director of Catering and Conference Services opportunity.



Education & Experience: 

At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience.

Supervisory experience required.

Must have a driver's license in the applicable state.

Must be proficient in Windows, Company approved spreadsheets and word processing.

Physical requirements:

Long hours sometimes required.

Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Fundamental Requirements

Position is responsible for long and short term planning, creation of catering programs, and the day-to-day operations of the Banquet section in large and/or complex catering operations.  Recommends promotional ideas and procedural changes.  Recommends, implements, and monitors the section's budget and manages expenses within the approved budget constraints.

Manage the Human Resources in the department in order to attract, retain and motivate the employees while maintaining the optimal department schedules/labor costs; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. 

Analyze the Banquet Event Orders, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations. 

Manage the daily operations resolving daily operational problems, and implementing company programs (IHC/Franchisor) through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, LSOP's and SOP's and to ensure an optimal level of service, quality, and hospitality. 

Recommend, implement, monitor and control the Banquet budget (i.e. labor costs, beverage costs, supplies and equipment) and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service. 

Develop and implement in conjunction with Catering Sales, special packages and create new menus and themes within corporate guidelines, while keeping abreast of the competition's products, strengths and weaknesses to continually improve revenues and profit margins while maintaining quality. 

Monitor and control the maintenance of the meeting space and equipment to protect hotel assets and ensure a safe work environment.  

An Equal Opportunity Employer M/F/D/V & Drug Free Workplace

 ','Sales','United States of America- Florida-Orlando','','Regular','Full-time','Wyndham Hotel Group','May 7, 2018','Director of Catering and Conference Services

13 days

Wyndham Hotels & Resorts, LLC


Director of Catering and Conference Services Wyndham Hotels & Resorts, LLC - Orlando, FL, United States


Location: Orlando, FL

Company Profile:
Many of our locations offer Safemark guest room safes with limited warranty. In the event of forced entry to the safe, Safemark's limited warranty provides you with recourse up to $5,000. For this security, recourse, privacy and convenience, an optional safe warranty fee (plus applicable taxes) is automatically posted to each guest folio at participating properties. If you do not use the safe, you may have the fee deducted from your bill by request to the front desk staff at checkout.