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eBay, Inc.

Director Shipping Product Marketing

eBay, Inc. - San Jose, CA

Director Shipping Product Marketing


San Jose


Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.


This role will support and align product strategy globally and drive a consistent message throughout the regions and across the product iniatitives. The PMM will have expertise in their markets (i.e. will understand competitive landscape, customer needs, marketing nuances). They will bring this expertise to the table and work closely with POs on business and go-to-market strategy for the regions.

The PMM will be responsible for joining up the product roadmaps, working closely with the regional teams to align on the problems we are solving and to make sure we prioritize regional needs within the global roadmap without compromising the strategy. The PMM will also have to educate the regional businesses on more agile product driven collaboration. As eBay moves to being more agile, the product releases will be a constant instead of big bangs, which further highlights the need for having a great understanding of product-market fit, developing rapid feedback loops and proving product viability through adoption at every stage/iteration – things that this role will be responsible for.

Key Deliverables

Develop existing POs

Inputs into strategic planning

Build customer / product feedback loop and identify critical product features

Shape communication & strategic positioning around product with eBay global regions

Explain benefits of product features via customer facing messaging

Educate eBay sales channel / understand value prop messaging

Product demonstrations in external settings (eBay events)

Deliver product into market (100% launched), working with the business.

Support product activation for regional teams

Plan new product launch and manage the cross-functional implementation

Core Competencies

Education: Of the existing product team and building a strategic business competency with Product

Results Driven:

A proven track record of launching products that customers love and that move the needle for the organization in a meaningful way.


He/she should be a creative, innovative, and curious with a passion for technology and commerce. We need a strategic thinker who enjoys challenging organizations to fulfill their potential and deliver for customers

Change Agent:

Never comfortable with the status quo, he/she constantly pushes the boundaries, takes risks, and has the mental agility to help shape the future of eBay



Be the voice of our customers and an expert on our buyers, sellers and competitors

Understanding of current shipping capabilities and plans

Understanding of agile and continuous delivery

Ability to hear the signal from the noise when finding problems to solve for in market

Good story telling skills, customer focus

Ability to communicate the value proposition of the products to different stakeholders

Basic Qualification

BS in Engineering or Marketing. MBA desired.

10 years of experience in building and launching products. Experience in launching and scaling eCommerce products a plus.

Track record of attracting talent and building high performing teams. 5 year of people management experience.

Experience in all stages of product development lifecycle and understanding of agile development process.

Strong negotiation skills along with ability to work within a highly matrix organization

Analytical, capable of fast decision making, possesses good judgment, takes appropriate risks. Has the ability to read trends and make sound decisions with incomplete information.

5 years of eCommerce experience. Deep understanding of marketplace ecosystem a big plus.

Strong drive and curiosity to come up with new ideas, identify opportunities, and create vision to drive the business forward.

3 years of experience in shipping and logistics

Proven ability to communicate with customers. Excellent written and verbal communication skills

Team player, energetic personality, quality minded, focused, committed, able to work independently in a fast paced, changing environment

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eBay Inc. is an equal opportunity employer, dedicated to workforce diversity. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability or long term unemployment circumstances. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

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9 days 5 hours ago

eBay, Inc.

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Location: San Jose, CA

Company Profile:
With 128 million active users globally, eBay is one of the world's largest online marketplaces, where practically anyone can buy and sell practically anything. Founded in 1995, eBay connects a diverse and passionate community of individual buyers and sellers, as well as small businesses. Their collective impact on ecommerce is staggering, and more than 500 million items are listed on eBay. For the latest stories about eBay, including recent financial performance, visit our News Center.