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United Air Lines, Inc. (UAL)

Director - Security Incident Response

United Air Lines, Inc. (UAL) - Chicago, IL

Director - Cyber Security Incident Response

United Airlines is seeking talented people to join the IT Security, Risk, and Compliance team. This team helps to protect the information of our customers and employees and reduce business risk through strong cyber security practices.

Job overview

Come join a leading information security team in the aviation sector to help protect our customers and employees!

The Director - Security Incident Response, within our cyber Security Operations Center (SOC) is responsible for incident response and monitoring activities across Uniteds environment. This person is a key component of the cyber security posture of the company and they work to keep leadership advised of current incident response activities as well as reporting on past engagements.

If you're looking to further develop your skills through a variety of challenges and perform impactful work, this job is for you!

Job Responsibilities:

Lead a team of incident response, forensics, and threat hunting professionals ensuring maximum availability of incident response assets at any time

Engage with leadership throughout the IT division and business organizations to ensure timely remediation and incident resolution while aligned with business needs

Provide vision, structure, and innovation for the incident response function at United, expanding the capabilities of the company year over year

Align incident response program strategy with enterprise goals and values

Remediate enterprise assets (on- and off-premise) from cyber security threats

Manage documentation efforts to make repeatable incident response playbooks for common incidents


A Bachelor's degree in a related field or any combination of equivalent education, work experience, and formal training that allows the candidate to meet the requirements of the position

People management and leadership skills

Executive communication skills

Effective Program Management skills

Expertise in relationship building with partners

Exemplary interpersonal communications (both written and verbal) skills

Ability to lead by example and influence change

Good understanding of Information Security standards, frameworks, and best practices

Experience working with IT infrastructure and development teams

At least three years of experience as a people manager and team leader

At least five years of experience with cyber security incident response

Demonstrated success at program management and managing consulting efforts

Ability to maintain composure under pressure


A computer-science or cyber security related BS or BA degree is preferred

CISSP and/or relevant SANS certifications are preferred

Experience in the aviation or critical infrastructure sectors


Must be legally authorized to work in the United States for any employer without sponsorship

Candidate must currently have or meet the requirements to obtain a US Government SECRET security clearance

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT




8 days 14 hours ago

United Air Lines, Inc. (UAL)


Director - Security Incident Response United Air Lines, Inc. (UAL) - Chicago, IL, United States


Location: Chicago, IL

Company Profile:
United Airlines, Inc. is an American major airline headquartered in Chicago, Illinois. United is a wholly owned subsidiary of United Continental Holdings following a $3 billion merger in 2010. The airline was previously owned, at one point in its history, by The Boeing Company, one of the world's largest aircraft manufacturers. Since its merger with Continental Airlines, the company boasts more revenue passenger miles than any airline in the world.United operates out of 10 airline hubs in the continental United States, Guam, and Japan. George Bush Intercontinental Airport in Houston is United's largest passenger carrying hub handling 16.6 million passengers annually with an average of 45,413 passengers daily. The company employs over 88,500 people while maintaining its headquarters in Chicago's Willis Tower (formerly known as Sears Tower). Through the airline's parent company, United Continental Holdings, it is publicly traded under NYSE: UAL with a market capitalization of over $10.5 billion as of October, 2013.