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Rackspace, US Inc

Director, Product Management - Integrated Offers

Rackspace, US Inc - San Antonio, TX

Director, Product Management - Integrated Offers

in

San Antonio

Texas

Job Overview

Overview & Responsibilities

The Director of Product Management – Integrated offers will be responsible for bundling and productizing cross-platform, customer-oriented solutions based on use cases, pain points, workload-specific requirements, and GTM demands for various technology platforms. This leader will be responsible for the overall commercial success of integrated offers, overseeing them from inception/ideation through design, build, launch and growth/enhancement. He or she will collaborate across product/platform engineering, marketing, and management teams as well as the GTM organizations and external partners to define customer requirements, the solutions roadmap, and the product marketing strategy and deliverables. Examples include hybrid or multi-cloud solutions.

This leader creates strategic vision across multiple domains, assists staff in overcoming obstacles to success/coordinating with other teams, develops a staff to aid in achievement of their career goals (individual development plans and goals, etc), and contributes to or leads cross-functional, cross-platform initiatives.

PRIMARY RESPONSIBILITY:

Serve as the in-house expert for all things related to emerging technology solution bundles

Define the market opportunity, business case and description for integrated, cross-platform solutions

Translate customer issues and use cases into solution requirements to enable product engineering to develop customer-oriented solutions

Validate solution concept with buyers in partnership with Market Intelligence team

Develop an integrated offers roadmap and enhancement prioritization/rationale in conjunction with Product Engineering

Monitor solution adoption and utilization in order to optimize features/functionality

Partner with finance and GTM ops organizations to develop and monitor solution pricing, profitability, growth rates, gaps to market, pipeline health, and sales forecasts

Partner with the Integrated Solutions Product Marketing team to develop solution messaging, positioning, value proposition, and routes to market based on customer needs and pain points

Partner with the Integrated Solutions Product Marketing team to enable marketing and sales through sales collateral, training sessions, call scripts, web content, expertise, etc.

Provide differentiated value to sales teams prior to procurement to influence RFP requirements

Maintain current knowledge of industry best practices and IT standards globally for the emerging technology space

Envision future requirements and trends to align to product strategy

Qualifications

KNOWLEDGE/SKILLS/ABILITY:

Proactive self-starter who is comfortable taking somewhat ill-defined direction and turning it into clear deliverables and business impact in a highly dynamic environment

Ability to communicate and lead cross functionally across the organization without direct management

Solid business and financial acumen

Demonstrated ability to influence across organizations and implement programs across multiple teams

Ability to develop strong working relationships with cross-functional leaders, executives, operations, finance, marketing and sales team members

Demonstrated track record of strong leadership and attention to detail. Excellent communication skills are critical.

Must be able to collaborate and influence in a global, matrix environment to effectively balance Regional and functional priorities for win-win results.

Highest level of knowledge of all Rackspace products, as well as relevant hosting technologies and trends, company policies, and practices.

Thought leader with regards to B2B product marketing processes and operational planning techniques, as well as competitive, market, customer, and business research. Excellent communication, negotiation, interpersonal, and decision-making skills.

KEY METRICS:

Achieving roadmap delivery dates

% of customers using Rackspace solutions

Product penetration

Customer share of wallet

EXPERIENCE/EDUCATION:

10 years experience in product management, product marketing, technical solutions, or consulting function required with progressive responsibilities and proven results

7 years in high tech/cloud industry required

Bachelor's degree in Marketing, Business, Engineering, Technology or related curriculum

MBA or equivalent advanced degree preferred

PRIMARY LOCATION

Austin or San Antonio, TX

Req #

37158

Location(s)

US-TX-San Antonio

US-TX-Austin

Category

Product Managment

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7 days 8 hours ago

Rackspace, US Inc

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Director, Product Management - Integrated Offers Rackspace, US Inc - San Antonio, TX, United States

   

Location: San Antonio, TX

Company Profile:
Fanatical Support® has made Rackspace the service leader in cloud computing. We deliver enterprise-level hosting services to businesses of all sizes and kinds around the world. We got started in 1998 and since have grown to serve more than 205,000 customers. Rackspace integrates the industry's best technologies for each customer's specific need and delivers it as a service via the company's commitment to Fanatical Support. Our core products include Managed Hosting, Cloud Hosting and Email & Apps. There are currently over 4,800 Rackers around the world serving our customers.