Director, Internal Communications - Military veterans preferredT-Mobile USA, Inc.,(metropcs) - Bellevue, WA
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.comThe Director, Internal Communications is a high-profile leader who will drive T-Mobile's internal communications that educate, engage and inspire our 55K employees. We like to do things BIG and different at T-Mobile. You will own strategic, targeted campaigns that are meaningful, effective, entertaining, bold and push the envelope in classic Un-carrier style. As T-Mobile continues to grow, transform, and innovate, this key leader will instill marketing rigor into the team, adopting a marketing campaign approach that ladders up to the larger Un-carrier narrative and drives business success. Ideally, this Director is smartly strategic and wildly creative, and will develop a high-performing team of 10, owning all internal communications end to end.\u00a0\u00a0While the quality of and accomplishments in your career will be determining factors, the finalist must have the following requisite qualifications:
10 years in Corporate Communications and/or Marketing within a large corporate structure.
A transformational leader with experience developing and executing employee- or customer-focused campaigns activated across many channels.
Possesses a marketing mindset; applies marketing discipline and the rigor of campaign execution to communications strategies.
Proven ability to build, lead, develop and nurture high-performing teams.\u00a0
Experience developing and leading communications strategy for dynamic organizations that have experienced significant change (such as change in response to market conditions, regulatory environment, competition, etc.).
Proven ability to communicate plans across a matrix on a corporate, regional and functional basis.\u00a0
Must have exceptional writing abilities and presentation skills; able to effectively communicate around complex topics for a diverse set of internal and external audiences.\u00a0
Ability to interact and influence at all levels of an organization.\u00a0
Understanding of new digital technologies and applications; familiar with a mobile first approach
Bachelor's degree is required.
PERSONAL CHARACTERISTICS:\u00a0\u00a0\u00a0The successful candidate will possess the following attributes:
An inspirational leader; has a passion for building, developing and motivating Teams, has high standards and coaches the team to meet them, and has a crazy fun time along the way!
Builds strong cross-functional relationships across an organization to achieve common goals; partners well and brings people along. Able to build trust and confidently interact with executives
Measures everything, always. Finds and leverages metrics & analytics and asks the right questions.
Agile, unflappable and ready to respond fast and confident with a clear point of view under very high-stress situations
A roll-up-your-sleeves attitude; does whatever it takes.\u00a0 Excellent follow-through skills with a high sense of urgency and an eye for bar-raising even under pressure
A self-starter; takes initiative rather than waiting for direction
Strives to understand the business and its key drivers
Keenly curious about what works and why with an eye towards improvement
Exceptional storytelling and creative skills; track record of rolling out beautiful, high-quality deliverables
Strong attention to detail and results oriented
Ambitious and driven to succeed; entrepreneurial
Challenges the status quo; smart and innovative
Strong problem-solving skills with the ability to turn findings into executable plans
Solid business acumen
Excellent verbal and written communication skills; a direct communicator
Prefers and thrives in a fast-paced culture of change and innovation
This role will assume the following responsibilities:
Develop innovative strategies to deliver effective and engaging employee communications to a fragmented workforce that includes field-based Retail and Care plus centralized HQ teams.\u00a0
Build, inspire and lead the team a mix of long-time T-Mobilers, newbies and open roles -- to high levels of performance delivering world class employee campaigns.\u00a0
Work directly with senior-executive business stakeholders to develop key internal communications plans.\u00a0
Effectively present and pitch ideas to the Senior Leadership Team.
Amplify T-Mobile's customer focus, values, and other core themes that reinforce unique ways of thinking and acting. Challenge norms with big ideas that capture and amplify T-Mobile's spirit.
Leverage employee media channels and drive content where employees engage the most. Help shape the future channels.
Voice the key tenets of T-Mobile and continually engage a passionate employee base through effective storytelling, fun, creative messaging, experiential events, and big, bold, attention-grabbing, action-inspiring executions yet to be imagined.
Serve as center of gravity across departments, ensuring consistency and standards for communications reaching internal audiences. Create compelling content and campaigns, delivered across a variety of channels (including live events, digital, print, etc.).\u00a0
Lead as key point person for communications efforts for corporate-wide projects/initiatives, including Un-carrier moves.\u00a0Effectively extend what Marketing is delivering to the external market to our internal audience, engaging and activating everyone in the broader story.
Manage and participate in the planning of high-profile company meetings and special events, including the preparation of runs-of-show, key messages, talking points, swag, and all-related materials.
Develop programs and facilitate cross-departmental learning, understanding and knowledge-sharing.\u00a0
Proactively identify new opportunities and develop programs to continually up-level our internal communications initiatives.
Establish team best practices and tools for communications protocol to include schedules/calendars, timelines, events, announcements and accountabilities.
Manage annual budgeting process and ongoing budget management and review.\u00a0 \u00a0\u00a0
Participate as active member of the Corporate Communications team shaping the future of the org and working on ad-hoc projects, as necessary.\u00a0
We Take Equal Opportunity Seriously - By Choice.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
18 days 17 hours ago
applyDirector, Internal Communications - Military veterans preferred T-Mobile USA, Inc.,(metropcs) - Bellevue, WA, United States
We announced that MetroPCS and T-Mobile have officially joined forces. We believe things are only going to get better for you as we aim to provide you with more phone choices, more value and more coverage and resources now that we have combined MetroPCS and T-Mobile.
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