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The Hartford Financial Services Group, Inc.

Director, IT Program Management

The Hartford Financial Services Group, Inc. - Hartford, CT

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Experienced IT leader responsible for program management and application management to lead persistent teams.

Work closely with business sponsors and stakeholders to ensure projects are successfully executed and delivered on time, on budget, with high quality, and meet the business objectives.  Build relationships with business partners and maintain confidence in IT’s ability to deliver.

Drive culture change in MM/Specialty and drive team performance to the next level of delivery and business alignment.

Manage a matrix project team consisting of project managers, business analysts, operations analyst, developers, tech leads and vendor partners.  

Ensure that program management services are of high quality and continuously improving.  

Manage expectations and ensure all program expectations and quality standards are adhered to and that there is a balance and integration of all delivery components: strategy, process, people, technology, data and application.

Experience in Agile delivery methodology and Dev/Ops strategy.

Maintain accountability for the communications/ interactions needed to ensure that the technology aligns with the business strategy and that the program will deliver the expected value.


10 years of experience managing and directing highly complex, large-scale, multi-project and application development/support teams.

Strong IT program and project management skills and demonstrated experience managing to milestones and delivery dates is essential.

Strong understanding of customer needs and expectations.  Ensures that efforts are integrated and aligned with strategic priorities. 

Keeps organization focused on critical activities for achieving results; continually reviews priorities with leaders and communicates them to employees across the organization. Intervenes to remove obstacles to achieving results and sources of lagging performance.  

Adjusts readily to multiple demands and constituencies by shifting priorities. Ability to multi-task.   

 Demonstrates resourcefulness, ceaseless energy and persistence to achieve goals despite obstacles and difficulties.  Conveys a strong sense of urgency and drives issues to closure

Hands on and results-oriented approach.

 Promotes collaboration and teamwork 

Excellent communication skills

Builds and maintains effective relationships with colleagues and customers; is respected and trusted.  

Insurance or Financial Services experience preferred but not required

PMI Project Management Professional (PMP) certification attractive

Bachelor’s degree or Master’s degree in MIS, Computer Science, Project Management, or related field or equivalent work experience




Behaviors at the Hartford

Deliver Outcomes – Demonstrate a bias for speed and execution that serves our shareholders and customers.

Operate as a Team Player – Work together to drive solutions for the good of The Hartford.

Build Strong Partnerships – Demonstrate integrity and build trust with others.

Strive for Excellence – Motivate yourself and others to achieve high standards and continuously improve.


Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age





 ','IT Project Management','United States-Connecticut-Hartford','','Full-time','Manager','Bachelor's Degree (±16 years)','Standard','Day Job','Regular','Exempt','Exempt','Yes, 10 % of the Time','Jun 26, 2017','No','No','Director, IT Program Management

11 days 10 hours ago

The Hartford Financial Services Group, Inc.


Director, IT Program Management The Hartford Financial Services Group, Inc. - Hartford, CT, United States


Location: Hartford, CT

Company Profile:
The Hartford is in business to protect what is most valuable to customers—their homes, cars, businesses, income, and employees. We help individuals and businesses prepare for the unforeseen with insurance and income protection so they can prevail through loss, accident, or disability.