Director, Global Events, Guest Services and AmenitiesGoogle, Inc. - Sunnyvale, CA
Director, Global Events, Guest Services and Amenities
As the Director for Global Events, Guest Services and Amenities, you will oversee a global team responsible for Google’s worldwide event approach and event (production) execution, our guest services (reception) in the Bay Area as well as a diverse set of workplace hospitality services such as our global corporate apartment program, our employee store and lifestyle perks. You will inspire and mobilize the team as well as work closely with stakeholders, business leaders, vendor partners, industry experts and thought leaders to define and deliver the infrastructure to enable high-impact events, meetings, guest/visitor services and amenities programs.
The Real Estate and Workplace Services (REWS) team creates inspiring spaces and innovative services that bring Google’s culture and values to life. We build and maintain all aspects of what keeps our Googley workspaces operating seamlessly across multiple cities and regions globally. We also manage the industry-leading services that help make Google a great place to work -- from how we design healthy and collaborative workspaces, create energizing food experiences, provide convenient transportation and fitness options, to delivering inclusive environments where Google and our employees can thrive.
Support and execute large scale, events at domestic and international Google offices, guest/reception services in the Bay Area, and workplace perks and support programs through leading an international team of subject matter experts, service leaders and vendor partners focused on developing and maintaining our event and meeting vision.
Define and maintain the team’s strategy and direction, coach and develop team members, and remove roadblocks. Optimize for the performance and effectiveness of the overall team and function.
Manage multiple vendor partners across various disciplines on a global scale to deliver the agreed upon event, guest and hospitality services.
Develop and execute the worldwide strategy for event space development (programming and design), event service delivery, event client engagement and all necessary support processes and tools.
Partner with other REWS teams and their leaders to define and align on business priorities, evaluate and evolve deployed programs and initiatives.
BA/BS degree in Event (Catering), Convention Services, Hospitality Management or other relevant field, or equivalent practical experience.
10 years of work experience.
4 years of experience supporting multiple event venues/sites concurrently.
Master's degree in a related field or equivalent practical experience and Industry related certifications.
Experience leading complex operational and strategic initiatives and working closely with multiple stakeholders at all levels and geographic regions to achieve impact.
Experience facilitating alignment to successfully enable and accelerate across a complex network.
Experience managing and delivering against multiple global projects simultaneously in a very fast-moving environment.
Ability to create and foster meaningful relationships as well as influence and collaborate both internally and externally at all organizational levels.
Distinctive problem-solving and analytical skills, combined with impeccable business judgment. Excellent communication skills.
At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
To all recruitment agencies:
Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.
17 days 19 hours ago
applyDirector, Global Events, Guest Services and Amenities Google, Inc. - Sunnyvale, CA, United States
Google Inc., a technology company, builds products and provides services to organize the information. The company offers Google Search, which provides information online; Knowledge Graph that allows to search for things, people, or places, as well as builds systems that recognize speech and understand natural language; Google Now, which provides information to users when they need it; and Product Listing Ads that offer product image, price, and merchant information. It also provides AdWords, an auction-based advertising program; AdSense, which enables Websites that are part of the Google Network to deliver ads; Google Display, a display advertising network; DoubleClick Ad Exchange, a marketplace for the trading display ad space; and YouTube that offers video, interactive, and other ad formats. In addition, the company offers Android, an open source mobile software platform; hardware products, including Chromebook, Chrome, Chromecast, and Nexus devices; Google+ to share things online with people; Google Play, a cloud-based digital entertainment store for apps, music, books, and movies; Google Drive, a place for users to create, share, collaborate, and keep their stuff; and Google Wallet, a virtual wallet for in-store contactless payments. Further, it provides Google Apps, which include Gmail, Calendar, and Google Sites that are built for people to work anywhere, anytime, on any device without loss of security or control; Google Maps Application Programming Interface; and Google Earth Enterprise, a software solution for imagery and data visualization. Additionally, the company offers Google App Engine, a platform as a service offering; Google Cloud Storage; Google BigQuery for real time analytics; Google Cloud SQL for structured query language; and Google Compute Engine, an infrastructure as a service platform. It also offers mobile wireless devices, and related products and services. Google Inc. was founded in 1998 and is headquartered in Mountain View, California.
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