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The Home Depot, Inc.

Director, Compliance

The Home Depot, Inc. - Atlanta, GA

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Location:

Atlanta

GA

Date:

11/29/2017

2017-11-29

2017-12-28

Job Code:

112562

Categories:

Engineering

Home Depot

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Job Details

Job Details

Director, Compliance - Atlanta GA 30308

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Job Details

Director, Compliance (112562)

GA - Atlanta

Date Posted:

Nov 28, 2017

Company:

The Home Depot

Travel:

25-50%

Functional Area:

Services

Position Type:

Full-Time

Relocation Provided:

No

The Director of Compliance will have oversight for all activities that relate to current legal, regulatory and internal standards of compliance for Service Providers for the entire Home Services Organization. This Director will be responsible for translating these standards into plans for training, quality reviews, decisional reviews, process improvements and monitoring ongoing compliance with reporting and clear communication to all stakeholders. Finally, this Director will oversee the planning, design, and implementation of new systems or changes in existing systems to enhance productivity and accuracy.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

Drives the installation business in the stores and achieves aggressive sales, IMU, markdowns, and customer satisfaction goals for all AHS programs.

Measure impact of changes and new projects on AHS.

Evaluates needs of multiple project requests and impact on AHS operations, aggregates data from team and ensures needs of projects are met.

Provides expertise and strategic thinking and process design to drive successful improvements in AHS, working toward quickly implementation and ROI.

NATURE AND SCOPE

Sr. Director, Services Operations

Accountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.

ENVIRONMENTAL JOB REQUIREMENTS

Additional Environmental Job Requirements:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Typically requires overnight travel 20% to 50% of the time. />

Position Description:

POSITION PURPOSE

The Director of Compliance will have oversight for all activities that relate to current legal, regulatory and internal standards of compliance for Service Providers for the entire Home Services Organization. This Director will be responsible for translating these standards into plans for training, quality reviews, decisional reviews, process improvements and monitoring ongoing compliance with reporting and clear communication to all stakeholders. Finally, this Director will oversee the planning, design, and implementation of new systems or changes in existing systems to enhance productivity and accuracy.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

Drives the installation business in the stores and achieves aggressive sales, IMU, markdowns, and customer satisfaction goals for all AHS programs.

Measure impact of changes and new projects on AHS.

Evaluates needs of multiple project requests and impact on AHS operations, aggregates data from team and ensures needs of projects are met.

Provides expertise and strategic thinking and process design to drive successful improvements in AHS, working toward quickly implementation and ROI.

NATURE AND SCOPE

Sr. Director, Services Operations

Accountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.

ENVIRONMENTAL JOB REQUIREMENTS

Additional Environmental Job Requirements:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Typically requires overnight travel 20% to 50% of the time.

ESSENTIAL SKILLS:

MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:

8 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Additional Qualifications:

Preferred Qualifications:

5 years’ experience leading multi-faceted work teams

Strong Process Engineering, Analytical and Project Management Experience skills

Retail experience and/or construction management

Experience in Home Services or Operations

Knowledge, Skills, Abilities and Competencies:

Financial understanding and business knowledge

Strong understanding of Operations and area of expertise

Able to easily influence others

Strong analytical and problem solving skills

Excellent skills in communication

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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7 days 9 hours ago

The Home Depot, Inc.

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Director, Compliance The Home Depot, Inc. - Atlanta, GA, United States

   

Location: Atlanta, GA

Company Profile:
The Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank. Along with investment banker Ken Langone and merchandising guru Pat Farrah, the founders’ vision of one-stop shopping for the do-it-yourselfer came to fruition when they opened the first two Home Depot stores on June 22, 1979, in Atlanta, Georgia. The first stores, at around 60,000 square feet each, were cavernous warehouses that dwarfed the competition and stocked 25,000 SKUs, much more than the average hardware store at that time. Empty boxes piled high on the shelves gave the illusion of even more product. From the start, associates were able to offer the best customer service in the industry, guiding customers through projects such as laying tile, changing a fill valve or handling a power tool. Not only did store associates undergo rigorous product knowledge training, but they also began offering clinics so customers could learn how to do it themselves. The Home Depot revolutionized the home improvement industry by bringing the know-how and the tools to the consumer and by saving them money.