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UnitedHealth Group

Director, Community Care Experience - Washington, DC, Minneapolis, MN or Telecommute

UnitedHealth Group - Washington, DC

Position Description OptumServe is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. If you want more meaning in your career - as a business professional - think of OptumServe as your calling. By providing 58 million Americans with information, tools and solutions, we are helping to guide them through the health care system, financing their health care needs, and enabling them to achieve their personal health and well-being goals. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary ResponsibilitiesProvide executive direction and oversight of the daily operations and interfaces with multiple VA Medical Centers (VAMC) in the assigned Region to meet the goals of the VA Community Care Network Contract. Creating and maintaining a positive relationship with all VA Medical Center (VAMC) leaders in their regionProvides operational management oversight of Veteran Engagement Officers (VEO) and their respective markets within the region Identification of VAMC’s top priorities and assessment of local health care market nuancesMonitoring and pro-actively responding to changes in the local health care market to maintain balanced workload and access to careBuild trusting relationships in local communitiesEducate and train the VA and the community Help to identify cost containment strategiesProvide escalation resolution for the VA Coordinate with Veteran Service Organizations (VSO)Assist Veterans with access/status issuesProvide local analytics on care delivery in the communityOrganizing and/or participating in periodic meetings with VAMC leadership to include onsite visitsCandidates must be comfortable pursuing a permanent role that is contingent on future award status with client. Travel up to 50% (potentially up to 70% in the beginning) Required QualificationsBachelor’s degree 7 years of operational leadership/management experience 10 years of experience in business analysis and/or business requirement and/or business/operational process documentation5 years of Military and/or VA experienceStrong reporting acuity; demonstrated ability to use data to accomplish goalsTravel up to 50% of the time (Initially it could be up to 70%) Intermediate level of proficiency with MS OfficePreferred QualificationsMaster’s DegreeProgram and/or Project Management experience Experience in the healthcare industry Familiarity with any or all of the following: Tableau, OnBaseExperience with Agile Methodology, Six Sigma Green Belt or Lean Certified ProcessesAbility to identify and help solve problems that impact the management and direction of the businessExcellent presentation, writing and negotiation skillsSuperior time management skills and strong attention to detailDemonstrated good interpersonal and relationship skillsCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Operations, VA, Military, 50% travel, Tableau, Operations, Washington, DC, Minneapolis, MN, Minnesota, Telecommute, work from home, remote

12 days 6 hours ago

UnitedHealth Group


Director, Community Care Experience - Washington, DC, Minneapolis, MN or Telecommute UnitedHealth Group - Washington, DC, United States


Location: Washington, DC

Company Profile:
About UnitedHealth Group UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone. We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term