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The PNC Financial Services Group

Digital Product Manager I

The PNC Financial Services Group - Pittsburgh, PA

Job Description:

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Digital Product Manager I within PNC's Digital Wealth and Investing organization, you will be based in Pittsburgh, PA. Job Profile

  • Supports the selection, design, development, and promotion of digital experiences.

  • Completes basic analysis of digital experience, market trends, and third party requirements as necessary, in support of the development of new and existing digital experiences. May help in the development of a business case, business plan, and roll-out of experiences.

  • Helps to develop and design the features of new and enhancements to existing digital experiences. Supports in the management of the development, production, roll-out or promotion of experiences.

  • Executes customer focused quality assessments and improvement processes. As part of the first line of defense, supports risk management, compliance, and audit needs as necessary.

  • Monitors business results of recently introduced or existing digital experiences, coordinates reporting, and may recommend modifications to improve results. Core Competencies Manages Risk

  • Basic Experience
  • Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. Customer Focus
  • Working Experience
  • Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. Job Specific Competencies Business Acumen
  • Basic Experience
  • Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. Effective Communications
  • Working Experience
  • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Project Management
  • Basic Experience
  • Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives. Innovation
  • Basic Experience
  • Develops new ideas and initiatives that improve the performance of the organization. Data Gathering and Reporting
  • Working Experience
  • Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company. Competitive Environment
  • Basic Experience
  • Knowledge of and ability to utilize the processes, tools and techniques for gathering, analyzing, and communicating information about the competitive environment. Marketing Strategy and Positioning
  • Basic Experience
  • Knowledge of and ability to use business models to develop and implement marketing strategies, objectives, and tactics as well as establishing a communications plan. KNOWLEDGE OF PRODUCT LINE
  • Basic Experience
  • Knowledge of methodologies, tools and techniques for specific products; ability to develop product line processes and strategies. Product Development Life Cycle
  • Basic Experience
  • Knowledge of and the ability to develop products and bring them into the marketplace. Solutions Development
  • Working Experience
  • Knowledge of and the ability to assess customer needs and provide solutions for them. Required Education and Experience Roles at this level typically require a university / college degree, with 2 years of relevant professional experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. EEO Statement PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law

17 days 1 hour ago

The PNC Financial Services Group

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Digital Product Manager I The PNC Financial Services Group - Pittsburgh, PA, United States

   

Location: Pittsburgh, PA

Company Profile:
PNC offers a wide range of services for all our customers, from individuals and small businesses, to corporations and government entities. No matter how simple or complicated your needs, we're sure to have the products, knowledge and resources necessary for financial success. Retail Banking We provide deposit, lending, cash management and investment services to more than 6 million consumer and small business customers across 19 states and the District of Columbia. Customers can bank whenever and wherever they want via more than 2,600 branches, online and mobile services along with 9,000 ATM machines, many of which can be used to make deposits and cash checks. The award-winning Virtual Wallet® helps to save and spend smarter, and avoid unnecessary fees. Cash Flow InsightSM is an online resource for small businesses to track and manage cash flow.