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Digital Channel Analytics Consultant

KeyCorporation - Cleveland, OH

ABOUT THE JOB (JOB BRIEF) Provide in-depth analytical support towards the design of channel strategies and initiatives for various lines of business within Key Community Bank. Utilize various analytical tools to make recommendations to senior executives to generate optimal business results. Prioritize multiple projects in order to reach long/short-term goals. Effectively communicate research findings both orally and in written format. Serve as the primary contact with clients and lead complex projects. Understand and utilize various analytic tools including data types and sources, scores, modeling techniques and reporting templates. ESSENTIAL JOB FUNCTIONS
Provide in depth analytics leading to actionable insights in support of the digital channel.
Areas of focus include but are not limited to: digital sales acquisitions, digital portfolio management, and mobile banking Ability to turn data into insights that drive value creating strategic decisions
Support the overall digitization of Key, using analytical techniques to establish long term sales, servicing, and behavioral targets for Key’s clients
Support the development of business cases for targeted investments into new products and capabilities
Conduct thorough post-mortem analysis to determine client impact & value creation of various completed actions, leveraging advanced analytical techniques. T
transform post-mortem facts into predictive analytics that drive future decisions Using data & analytics, identify opportunities within the broader customer journey across channels to deepen client relationships and drive value
Develop performance management tools and ad-hoc analyses for line of business partners and executives. Leverage tools, such as Tableau, to create self-service dashboards and workbooks for business partners Integrate consumer, market and competitive data into analyses; Leverage external trends & research to guide strategy development & hypothesis formation Utilize test & learn mindsight to test hypothesis and set strategies based on insights
Provide querying expertise necessary to extract information for data analysis.
Design metrics and administer complex analyses to evaluate the effectiveness of decisions.
Communicate findings and recommendations clearly and concisely for all levels of management. Use data sources and skills to research.
Bachelor’s Degree (Engineering, Finance, Statistics, or other analytically related discipline)
2 years of analytical experience in consulting, business or related field
Prior experience in digital or financial services preferred
Excellent quantitative, analytical and problem solving skills.
Knowledge of statistical techniques and data mining concepts and approaches.
Experience in applying statistical analysis (regression, decision trees, and experimental design) to solve real world problems.
Proven ability to interpret results of the analyses
Results oriented, self-starter with ability to work independently and manage multiple projects and priorities
Proven proficiency in MS Excel and PowerPoint
Database querying and programming proficiency (SAS/SQL)
Strong project management skills with proven ability to lead projects end to end
Strong written and oral communication skills.
Ability to communicate findings of complex analyses in a clear and concise manner to business partners. ABOUT KEY:KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.ABOUT THE BUSINESS:KeyBank has administrative services in place that help support the business. These include: Finance, Human Resources, Legal, and Marketing. KeyBank’s Corporate Center supports strategic initiatives through multiple teams which provide distinctly different, yet interrelated, disciplines for the KeyBank Leadership team and its business groups. The Corporate Center protects and enhances Key’s brand through thoughtful and deliberate messaging and responsible banking. Our proactive approach and significant expertise engage both internal and external constituents – employees, clients, shareholders, investors, regulators, legislators, community advocates – by adding value, positively influencing their perceptions, and instilling a sense of confidence in Key.FLSA STATUS:ExemptKeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

8 days 3 hours ago



Digital Channel Analytics Consultant KeyCorporation - Cleveland, OH, United States


Location: Cleveland, OH

Company Profile:
It's the most important thing we do. Our nationally recognized industry experts with KeyBanc Capital Markets Inc. and dedicated financial professionals at KeyBank are focused on your business, every day. We demonstrate our value through our broad financial platform and our commitment to