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Hyatt Hotels Corporation.

Desktop Technician

Hyatt Hotels Corporation. - Omaha, NE

Performs the installation, maintenance and administration of all desktop/laptop/thin client computers. Provides first/second level  Service Desk support responding to requests via telephone, email, IM and Service Desk ticketing system. Writes, maintains and updates hardware/software documentation necessary to build or rebuild desktop systems.  

Responds to service requests in a professional and timely fashion, ensuring the maximum “up time” possible for workstation systems.

Display excellent customer service skills with every interaction.

First line troubleshooting of desktop related technology problems (hardware and software) for both in-house and remotely deployed customers.

Create/update/deploy desktop computer images, desktop hardware and thin clients to in-house and remote agents.

Manage user move/add/change process.

Working knowledge of Windows desktop operating systems, Microsoft Office products, Microsoft WDS, Microsoft Outlook/Skype for Business.

2 yr Information Technology related degree is preferred.

A , Network , MCDST, MCSA certifications are preferred.','US-NE-Omaha','','Global Contact Center - Omaha','16.00','Hourly','US Dollar (USD)','Hourly/Entry Level Employee','Full-time','Technology','Desktop Technician

3 days 18 hours ago

Hyatt Hotels Corporation.


Desktop Technician Hyatt Hotels Corporation. - Omaha, NE, United States


Location: Omaha, NE

Company Profile:
We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history. Our mission is to provide authentic hospitality by making a difference in the lives of the people we touch every day. We focus on this mission in pursuit of our goal of becoming the most preferred brand in each segment that we serve for our associates, guests, and owners. We support our mission and goal by adhering to a set of core values that characterizes our culture.