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Total System Services, Inc.

Database Administrator Level II or Above

Total System Services, Inc. - Tempe, AZ

Every day, the people of TSYS® and Netspend® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services.  We are \People-Centered Payments\, and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere — and for yourself — we may have the right place for you.Summary of This RoleWorks closely with various Teams while performing troubleshooting to determine the source of failures. Assist more experienced database administrators with the development of solutions to minimize the potential of future failures. Participates with supporting the implementation of solutions.  Assists with the migration of tested/approved software, utilities, and patches to the production environment. Assists more experienced database administrators with database recovery task during a disaster recovery and/or disaster recovery exercises. Perform routine/basic database administration tasks including data compression, defragmentation, dropping temp tables, clearing transaction logs, backups, and database trend reporting. Participate with monitoring database performance to identify bottlenecks, such as inefficient queries, inconsistent and/or corrupt indexes, database design. Performs database statistic reporting on a regularly scheduled basis. Assist with producing and maintaining operational database documentation, such as SQL Disaster Recovery, SQL Recovery Presentation, Naming Standards, Performance and Tuning, to ensure database configurations are well documented in preparation for disaster recovery. Maintain foundational understanding of company policies and procedures, techniques and current server/database configurations.What Part Will You Play?
Assists more experienced Database Administrators (DBAs) with the testing of database software, utilities and patches within a test environment.  Assists in the migration of tested/approved database software, utilities, and patches to production. Begins to demonstrate a database administration acumen.
Assists with the completion of authentication and authorization requests by creating/purging/maintaining user accounts, adding/deleting/modifying table and data permissions. Performs and/or sets up scheduled database audit procedures to track the who/when changes are made or new items are created within the database environment.
Assists in the scheduling of database back-up tasks. Observes and supports more experienced DBAs during a disaster recovery and/or recovery exercises to continue familiarization and knowledge of database recovery tasks.
Assists more experienced DBAs with storage and capacity planning by executing established reports, gathering additional data and occasionally performing basic routine maintenance such as data compression or defragmentation.
Assists more experienced DBAs during application failures to further develop knowledge and application of troubleshooting techniques.
Gathers data/reporting and assists with the production and maintenance of operational database documentation, such as SQL Disaster Recovery, SQL Recovery Presentation, Naming Standards, Performance and Tuning.
Participates in database tuning, optimizing, and monitoring tasks by assisting more experienced DBAs with the execution of routine tasks such as monitoring query performance and rebuilding inconsistent and/or corrupt indexes..
Troubleshooting production issues, completing system maintenance processes, collaborating with various teams, Effectively communicating with business analysts and project managers, Critical and Analytical Thinking, planning and organizing projects, and proactively managing risk.
24/7/365 On call production support
What Are We Looking For in This Role?Minimum Qualifications
Bachelor's Degree
Relevant Experience or Degree in: No degree specified
Typically Minimum 2 Years Relevant Exp
Experience with the Installation, Customization, Testing and Maintenance of database systems within a production environment.
Exposure to IBM Informix, Oracle, and Microsoft SQL Server.
Preferred Qualifications
Bachelor's Degree
IT related field
Typically Minimum 4 Years Relevant Exp
What Are Our Desired Skills and Capabilities?
Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review).
Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).
DBMS Knowledge - Extensive Knowledge of multiple database disciplines and technologies
DBMS Utilities - Extensive Knowledge of multiple utilities utilized to manage, monitor and maintain database systems
DBMS Recovery - Extensive Knowledge of recovery technologies for local and geographically disperse systems
Not Ready to Apply?  Join Our Talent Community!!US Applicants:TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process.  For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at 1.706.644.8747 or 1.877.644.8747 or email at [Click Here to Email Your Resumé].EOE/Minorities/Females/Vet/DisabilityOutside of US Applicants:TSYS is committed to diversity and equal opportunities for everyone.  We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law.  For more information, please refer to our Code of Business Conduct and Ethics, found here.

6 days 4 hours ago

Total System Services, Inc.


Database Administrator Level II or Above Total System Services, Inc. - Tempe, AZ, United States


Location: Tempe, AZ

Company Profile:
The people of TSYS® believe we are part of something bigger. Each and every day, we have the opportunity to touch millions of people and businesses — both a tremendous honor and a huge responsibility. For each of life’s purchases, TSYS is behind the scenes making the process frictionless and safe.