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Iron Mountain, Inc.

Data Entry Specialist

Iron Mountain, Inc. - Livermore, CA

Overview
Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions \u2013 records and information management, data management, digital solutions, data centers and secure destruction \u2013 Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information. Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers\u2019 data, no matter what format, location or lifecycle stage it\u2019s in and no matter where it\u2019s kept. We are more than 17,000 people strong and growing. We\u2019ve been a trusted records management leader since 1951. Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people.  Globally, we believe it is our diversity that contributes to our companies\u2019 shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.
Responsibilities
Inputs new and updated data into customer inventories using the Safekeeper system.                        

Manages the incoming data input process including keying label information, location information, investigating and resolving exceptions, acknowledging orders with customers and closing the work order. Verifies that all information is keyed accurately and in a timely manner
Manage the internal move data input process including the keying of all information, electronically moving cartons to new locations, investigating and resolving exceptions and closing the work order
Manage the destruction data input process including the selection of destruction candidates, keying changes, verifying that keyed information is correct, investigating and resolving exceptions, forwarding destruction certificates to customer and closing the work order
Manage the permanent removal process electronically including the keying   of all PMO\u2019s, verifying the information, investigating and resolving exceptions and closing the work order
Update customer contract information. Research and resolve problems and discrepencies through contact with customer, special project team, contract administrator and/or account manager
Print & mail receipt acknowledgements, monthend and quarterend customer requested reports
Assist customer service as needed
Perform other customer related tasks and special projects as requested
Directly responsible for ensuring timely and accurate processing of customer information in Safekeeper

Qualifications

High School diploma or equivalent
High level data entry skills required. Proficiency on a PC in an IBM compatible and MS DOS environment and familiarity with windows and word processing software; Strong organizational skills and a detail orientation required.
At least 1 year data entry experience in a service oriented environment with exposure to customer service.

Compliance Obligations:
 
It is the responsibility of every Iron Mountain employee:

to comply with all applicable laws, rules, regulations, and company policies
to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
to complete required training within the allotted time frame

 

9 days 10 hours ago

Iron Mountain, Inc.

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Data Entry Specialist Iron Mountain, Inc. - Livermore, CA, United States

   

Location: Livermore, CA

Company Profile:
Iron Mountain is a storage and information management company, assisting more than 156,000 organizations in 32 countries on five continents with storing, protecting and managing their information. Publicly traded under NYSE symbol IRM, Iron Mountain is an S&P 500 company, a member of the FORTUNE 1000 (currently ranked: 712), and a member of FTSE4Good index. Organizations in every major industry and of all sizes—including more than 94% of the Fortune 1000—rely on Iron Mountain to store and manage their information.