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Time Warner Cable Enterprises LLC.

Data Analyst

Time Warner Cable Enterprises LLC. - Portland, ME

Business TitleData and Reporting AnalystPosting LocationUnited States - Maine - Portland Posting Job DescriptionJOB SUMMARYResponsible for supporting the Enterprise Service Delivery Analytic team to develop and maintain scorecards used within Service Delivery,  Order Management, and Engineering.  Multiple tools and resources will be used to create and maintain reports.  Additional ad hoc reporting and statistical analysis as required.  Responsible for ensuring that data is communicated with accuracy across the organization and at various levels.  MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience Works directly with the business leaders to understand scorecard requirements and execute production of regular/ad hoc reports with a high degree of accuracy and in a timely manner. Manipulates and analyzes large data sources from multiple platforms. Assists Sr. Analyst in creating new scorecards and maintain existing scorecards Produces regular and adhoc reports to support various groups. Evaluates reporting results through data investigation and analysis. Identifies trends, patterns and opportunities for improvement based on data and results of reporting. Monitors ongoing data feeds and perform root cause analysis and investigations on data quality issues.Performs other duties as requested by supervisor.  REQUIRED QUALIFICATIONSSkills /Abilities and KnowledgeAbility to read, write, speak and understand EnglishAbility to learn complex data structure, prevailing data and business rules to produce precise sets for analyticsExperience with VBA to automate reportsExperience with data research using ExcelExperience with reports in SalesforceA curious and investigative nature to identify and to resolve possible data inaccuraciesAbility to double check and confirm results of queries and identify data issues before delivering to businessA strong aptitude for numbersMotivated self starter and self learnerOrganized and methodicalExcellent work ethicCan do attitude EducationBA /BS in computer science, management information systems, statistics, mathematics or equivalent technical or semi-technical undergraduate degree OR equivalent experience Related Work Experience                                                                                       Number Of YearsExperience with reporting and data analysis                                                                       5Experience with Excel                                                                                                               5Experience with VBA                                                                                                                 3                                PREFERRED QUALIFICATIONSSkills /Abilities and KnowledgeExperience in creating complex Excel Macros (VBA knowledge preferred)Experience in the Cable IndustryKnowledge of current analytics trends Related Work Experience                                                                                       Number Of YearsExperience in cable industry                                                                                                    2-3VBA Macro                                                                                                                                  2-3 WORKING CONDITIONSOffice environmentMinimal travel as required  Requisition #208719BRJob CodeTWCIDA300 Data and Reporting Analyst Exempt Position TypeFull TimeArea of InterestBusiness Affairs/Development/Analysis, TelecommunicationsBusiness UnitSpectrum Enterprise Location118 Johnson Rd FCC Unit13545Controlling Establishment ID00114 - Portland 118 Johnson Rd More on SpectrumThe Spectrum brand is powered and innovated by Charter Communications.  Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants.  Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability Charter Communications will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.Work StateMaine Work CityMaine - PortlandPosting Job TitleData Analyst

4 days 18 hours ago

Time Warner Cable Enterprises LLC.


Data Analyst Time Warner Cable Enterprises LLC. - Portland, ME, United States


Location: Portland, ME

Company Profile:
In the late 1940s, entrepreneurs using simple antennas and Army-surplus coaxial cable created the country’s first cable television systems and revolutionized the way Americans watched TV. More than 70 years later, Time Warner Cable (TWC), the second largest cable provider, owns and manages advanced, well-clustered cable systems throughout the United States. Time Warner Cable offers cutting edge digital technology, a rich range of home entertainment and information choices for the whole family to enjoy, and superior service that demonstrates customer satisfaction is our number one priority.