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The Home Depot, Inc.

DC IC\/QA SUPERVISOR

The Home Depot, Inc. - Westfield, MA

POSITION PURPOSE - The DC Quality Assurance Supervisor ensures inventory accuracy flow through problem resolution, system and process quality, as well as vendor compliance. This role will build relationships with internal customers, vendors, and functional groups at the SSC to drive quality within the DC and service to over 100 stores MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES - 40% Identify, analyze and resolve all inventory control, warehouse management system and process issues. Conduct root cause analysis on all related issues, document issues and make recommendations for improvement. 20% Assist in the disposition of freight diverted to the Problem Resolutions Area as a result of inventory, vendor compliance or systems issues. 10% Participate as a liaison between the IT, WMS and Vendor Compliance groups at the SSC and communicate needed information and processes to the DC management and associates. Monitors WMS releases from the SSC and ensures successful roll-out. 10% Audit inbound shipments and directed by the SSC partners and create detailed reports of any deficiencies found in the inbound shipments including defects in ASN and load quality compliance. Partners with AP, vendors and IPR to ensure inventory accuracy and vendor compliance with the DC. 10% Drives accuracy and awareness by training managers and associates on the warehouse management system as well as load quality reporting and ASN compliance. 10% Diagnose, troubleshoot, understand, maintain and diagnose problems associated with hardware issues and maintenance. NATURE AND SCOPE - Reports to the Operations Manager No associates report to this role on a permanent basis, but requires the technical leadership of a project work team; may select team members and assess capabilities, provide technical training, provide information necessary to meet work, projector program objectives, evaluate program or project performance. ENVIRONMENTAL JOB REQUIREMENTS - Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness. Travel: Typically requires overnight travel 5% to 20% of the time. ESSENTIAL SKILLS: MINIMUM QUALIFICATIONS Must be eighteen years of age or older. Must be legally permitted to work in the United States. EDUCATION REQUIRED - The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and\/or GED. YEARS OF RELEVANT WORK EXPERIENCE - 2 \u00a0PHYSICAL JOB REQUIREMENTS - Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.\u00a0 ADDITIONAL QUALIFICATIONS - Ability to work a flexible schedule. Ability to be on-call at various times.. Must be able to work weekends and holidays. Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement. PREFERRED QUALIFICATIONS - Knowledge of Manhattan WMOS Experience with MS Office Suite Knowledge of the RDC warehouse operation \u00a0KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES - Operations Systems: Understands and uses systems and tools used for day to day operation of a facility. Navigates the various DC operations systems in order to retrieve data accurately and effectively. Business Communication: Writes, speaks and presents clearly and succinctly across a variety of communication settings and adjusts communication style to the audience. Creative Thinking: Demonstrates originality and imagination in thinking while developing a solution to a problem. Conflict Management: Views conflict as an opportunity to find common ground and gain cooperation from all parties. Reads situations quickly, actively listens, and settles disagreements and disputes equitably. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

10 days 5 hours ago

The Home Depot, Inc.

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DC IC\/QA SUPERVISOR The Home Depot, Inc. - Westfield, MA, United States

   

Location: Westfield, MA

Company Profile:
The Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank. Along with investment banker Ken Langone and merchandising guru Pat Farrah, the founders’ vision of one-stop shopping for the do-it-yourselfer came to fruition when they opened the first two Home Depot stores on June 22, 1979, in Atlanta, Georgia. The first stores, at around 60,000 square feet each, were cavernous warehouses that dwarfed the competition and stocked 25,000 SKUs, much more than the average hardware store at that time. Empty boxes piled high on the shelves gave the illusion of even more product. From the start, associates were able to offer the best customer service in the industry, guiding customers through projects such as laying tile, changing a fill valve or handling a power tool. Not only did store associates undergo rigorous product knowledge training, but they also began offering clinics so customers could learn how to do it themselves. The Home Depot revolutionized the home improvement industry by bringing the know-how and the tools to the consumer and by saving them money.