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Kmart Corporation

Customer Service

Kmart Corporation - Hamilton, MT

Customer Service Job Description

Req/Job ID:


Employing Entity:

Kmart Corporation

Employment Category:

Regular, Part-time

Job Function:

Customer Service

Store ID:


Provides World Class Member Service by surprising and delighting our members every day. Creates feature displays that maximize gross margin dollars. Uses visual merchandising presentation to drive sales. Maintains unit integrity and pricing accuracy to prevent waste. Maintains ordering for maximum sales potential. Trains and coaches direct reports.

Hamilton Career Job

Customer Service Job Requirements

Ensures customer care and selling are #1 priority

• Knows the store, services and location of merchandise. Tours area of responsibility and maintains visual appearance of department

• Makes eye contact, smiles and greets all customers that come within 10 feet. Demonstrates “take the customer to the merchandise” policy. Assists in handling and solving customer needs, issues or complaints

• Demonstrates strong skill set in suggestive selling techniques

• Ensures that promotional programs and Ads are maintained, signed and replenished for the entire event or ad

• Checks discounted clearance merchandise weekly and ensure that items are properly ticketed

• Supports all pricing, signing and display guidelines set by the pricing team

• Supports all layouts and unit integrity as set by the Data Integrity team

• Meets or exceeds the daily and hourly sales goals established for the department

• Supports Counter Detail Program

• Uses visual merchandising presentation to drive sales and maximize gross margin dollars

• Maintains unit integrity and pricing accuracy to prevent waste

• Keeps up to date on product knowledge, trends and seasonality that impacts assortment and merchandising

• Understands basic apparel standards in regards to rack and wall merchandising, colors, styles and signing

• Processes inbound freight and organizes per instructions

• Strong reading, writing, verbal, and arithmetic skills

• Ability to lift and move merchandise, typically a minimum of 20lbs., but could be as much as 100lbs.

• Ability to understand and follow verbal and written instructions

• Repetitive bending, lifting, stretching and reaching

• Positive and friendly demeanor Ability to be cross trained


7 days 16 hours ago

Kmart Corporation


Customer Service Kmart Corporation - Hamilton, MT, United States


Location: Hamilton, MT

Company Profile:
Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance. Key proprietary brands include Kenmore, Craftsman and DieHard, with a broad apparel offering, including such well-known labels as Lands' End, the Kardashian Kollection, Jaclyn Smith and Joe Boxer, as well as Sofia by Sofia Vergara and The Country Living Home Collection. We are the nation's largest provider of home services, with more than 14 million service and installation calls made annually, and have a long-established commitment to those who serve in the military through initiatives like the Heroes at Home program. We have been named the 2011 Mobile Retailer of the Year, Recipient of the 2013 ENERGY STAR " Partner of the Year - Sustained Excellence Award" for Product Retailing and Energy Management and was named one of the Top 20 Best Places to Work for Recent Grads. Sears Holdings Corporation operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation.