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Cintas Corporation

Customer Service Supervisor

Cintas Corporation - West Jacksonville, FL

Customer Service Supervisor-10218973

DESCRIPTION

Cintas is currently looking for a Customer Service Supervisor to increase our Customer Service Index by ensuring high levels of satisfaction among our customers. Selected individual will act as the main point of contact and will oversee all areas of our fast-paced Customer Service Department by making independent decisions to assist customers. This position will train and may also be responsible to supervise our Customer Service Reps, while working with our sales, service, production, and administrative departments to deliver prompt resolution of customer questions and concerns. Duties are primarily conducted over the phone with customers and by keying information into the AS/400 database system.

QUALIFICATIONS

* Previous customer service or call center experience

* Typing and 10 keypad experience

* 1-3 years management experience in a customer service or call center preferred

* PC skills including MS Word, MS Excel, MS PowerPoint, MS Outlook, Intranet/Internet and AS/400 preferred

* High school diploma or GED required, four year college degree or equivalent work experience preferred

* Availability to start within two weeks after offer made/accepted preferred

Our Customer Service Supervisor partners enjoy:

* Competitive Pay

* 401(k)/Profit sharing/ESOP

* Medical, Dental and Vision Insurance Package

* Disability and Life Insurance Package

* Paid Vacation and Holidays

* Career Advancement Opportunities

For more than 45 years, Cintas Corporation has offered highly-specialized services to businesses of all types. Cintas provides uniforms, facility services, safety supplies, fire protection solutions, flame resistant clothing, cleanroom resources, and promotional products. We are the service professionals, providing countless supplies and services to businesses small and large throughout the world. We operate in 420 facilities including, six manufacturing sites and nine distribution centers. We also have one of the largest fleets in North America. To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.

Cintas is Team Driven, and the true spirit we share gives us a competitive edge. We win together by working together as a team, giving mutual respect to all of our co-workers regardless of their background or tenure.

The engine of Cintas' team driven approach is our culture, which drives our profitability and stability. It's a culture that exudes a high degree of professionalism at every level of our business. It's a culture that maximizes the career development of all of our employee-partners, regardless of their job title and description.

Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

JOB CATEGORY: Customer Service

LOCATION: US-FL-Jacksonville

ORGANIZATION: Rental

EMPLOYEE STATUS: Regular

SCHEDULE: Full-time

SHIFT: First

10 days 5 hours ago

Cintas Corporation

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Customer Service Supervisor Cintas Corporation - West Jacksonville, FL, United States

   

Location: West Jacksonville, FL

Company Profile:
Cintas Corporation provides corporate identity uniforms and related business services for approximately 1 million businesses primarily in North America, Latin America, Europe, and Asia. The company operates in four segments: Rental Uniforms and Ancillary Products; Uniform Direct Sales; First Aid, Safety and Fire Protection Services; and Document Management Services. The Rental Uniforms and Ancillary Products segment rents and services uniforms and other garments, including flame resistant clothing, mats, mops and shop towels, and other ancillary items; and provides restroom cleaning services and supplies, and carpet and tile cleaning services. The Uniform Direct Sales segment is involved in the direct sale of uniforms and related items. The First Aid, Safety, and Fire Protection Services segment offers first aid, safety, and fire protection products and services. The Document Management Services segment provides document destruction, document imaging, and document retention services. The company offers its products and services through its distribution network and local delivery routes, or local representatives to small service and manufacturing companies, as well as corporations. Cintas Corporation was founded in 1968 and is headquartered in Cincinnati, Ohio.