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Kemper Corporation.

Customer Service Representative

Kemper Corporation. - Moosic, PA

Job Summary:

Kemper has an immediate need for professional and motivated Customer Service Representatives/First Notice of Loss Representatives (FNOL) to work in our Moosic call center.

This position is Kemper’s first line contact with our customers. You will answer inbound calls from policyholders and claimants and accurately input all necessary information into the FNOL application to complete a First Notice of Loss Report. You will assist customers in a professional and courteous manner and input all overnight claim reports in a timely and accurate manner.

The schedule for this position is 4 days, Monday – Friday 1:00pm – 10:00pm and Saturday 11:30am – 5:30pm. Afternoon/night shift schedules may vary. Training will be 8:30am – 5:00pm and will last 2 to 3 weeks.

Position Qualifications:

• High School Diploma or equivalent.

• 2 + years Customer Service or call center experience.

• Bilingual in Spanish is a plus.

• Microsoft Office Suite knowledge is essential.

Apply Online Link:

Our employees enjoy great benefits:

• Qualify for your choice of health and dental plans within your first month.

• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.

• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.

• Contribute to your community through United Way and volunteer programs.

• Balance your life with generous paid time off and business casual dress.

• Protect what you love with discounts on home and auto insurance products.

• Get employee discounts for shopping, dining and travel through Kemper Perks.

Kemper at a glance

With $8 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in home, auto, life, health and valuables insurance products for individuals, families and businesses.

Kemper’s underwriting companies* are rated A- (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper services six million policies and ranks among the top 25 personal lines property and casualty writers and the 2016 Ward’s 50 Top Performers list of life insurance companies.

*Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V


15 days 20 hours ago

Kemper Corporation.


Customer Service Representative Kemper Corporation. - Moosic, PA, United States


Location: Moosic, PA

Company Profile:
Kemper is a diversified insurance holding company with subsidiaries that provide an array of products to the individual and small business market. Kemper Personal and Commercial Lines sells Auto, Home and Package Plus policies through independent agencies. Kemper Specialty California sells personal Auto insurance in the state of California through independent agents and brokers to customers who may have had difficulties obtaining or maintaining insurance in the past. Kemper Direct sells Auto and Home by phone and online. Kemper also offers Life and Health Insurance through Kemper Home Service Companies and Reserve National.