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CHS Inc.

Customer Service Representative

CHS Inc. - Inver Grove Heights, MN

Customer Service Representative

in

Inver Grove Heights

Minnesota

Posting Title Customer Service Representative Job Posting CHS has an exciting opportunity in our Agronomy (Crop Nutrients) division. We are looking for a Customer Service Representative to provide a high level of customer service to support sales, supply and logistics. You must have excellent communication skills, both verbal and written, along with excellent customer service skills. You will: Build strong customer relationships through direct customer contact via phone, email, text or other communication avenues. Provide excellent customer service; research and resolve all customer questions and complaints in a timely manner. Enter orders for customers and inventory into order system; provide customers with release numbers and contract. Manage contract fulfillment; close contracts upon expiration date or extend per sales and supply. Manage OPI inventory orders and utilize vendor websites for shipping and invoice information. Approve all customer invoices prior to release and resolve vendor invoicing issues with billing department and/or vendors. Enter all freight pricing for all modes, arrange truck carrier for customer; resolve carrier disputes and track railcar shipments. Track and communicate estimated arrive times for customer deliveries by truck and rail. Work closely with Account Manager to be the primary contact for accounts to include sales, market intelligence and forecasting future needs for selected accounts. Work closely with Account Managers, Regional and Central Supply Managers and other Crop Nutrients support staff. Other duties as assigned. Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions. Basic Qualifications: (required) Associates degree 5 plus years of customer service experience 3 plus years of data entry experience Account management experience Proficient in MS Excel, Word, and Outlook Preferred Qualifications: (desired) Bachelor's degree Sales experience Agriculture/fertilizer experience Technical knowledge of fertilizer products Auto req ID 11637BR   CHS offers a competitive total compensation package. Benefits include: Health, Dental, Vision, Hearing, Life Insurance, Health and Day Care Savings Accounts, Paid Vacation , 401K, Company Funded Pension, Profit Sharing, Long and Short Term Disability, Tuition reimbursement, and Adoption assistance. This position will have opportunity for growth. CHS is a diversified Fortune 100 company providing essential grain, food and energy resources to businesses and consumers. CHS is a cooperative system owned by farmers, ranchers and their local cooperatives from the Great Lakes to the Pacific Northwest and from Canada to Texas. CHS is an Equal Opportunity, Affirmative Action, Minority, Female, Veteran, Disability, Gender Identity, Sexual Orientation employer. The CHS Talent Acquisition Team supports recruitment for positions within CHS as well as finding opportunities for candidates within our robust network of member cooperatives. By submitting an application for any position, you give CHS permission to review your application and contact you to discuss opportunities within our member cooperatives. To explore current openings within our member cooperatives, please Minimum Years of Experience Required 5 City Inver Grove Heights State/Province Minnesota Minimum Education Required Associate Employment Status ACTIVE FULL TIME Career Type Customer Service CHS is a diversified Fortune 100 company providing essential grain, food and energy resources to businesses and consumers. CHS is a cooperative system owned by farmers, ranchers and their local cooperatives from the Great Lakes to the Pacific Northwest and from the Canadian border to Texas. CHS is an Equal Opportunity, Affirmative Action, Minority, Female, Veteran, and Disability employer.

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6 days 17 hours ago

CHS Inc.

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Customer Service Representative CHS Inc. - Inver Grove Heights, MN, United States

   

Location: Inver Grove Heights, MN

Company Profile:
Every day, CHS strives to grow opportunities for our producer and cooperative owners, as well as our energy, grain and food customers. Founded in 1929, and employing 10,000 people in 24 countries we’re a diversified farmer-owned Fortune 100 company. We’re making a difference around the world with our depth of energy, grain and food solutions—not to mention our full range of business services and our commitment to good stewardship. Growing more crops. Growing global markets. Growing opportunities.