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United Air Lines, Inc. (UAL)

Customer Service Representative Part Time

United Air Lines, Inc. (UAL) - Seattle, WA

Customer Service Representative Help United passengers reach their destinations, with a smile Do you find the idea of working at an airport exciting? Would you love to help people get where they\u2019re going? Are you a real problem-solver who can stay focused in any situation? You\u2019re the perfect candidate for a role as a part-time Customer Service Representative for United Airlines. As part of our passenger service team, you\u2019ll meet people from all over the world, handle a variety of tasks that make every day different and enjoy a real sense of accomplishment when someone walks away saying \u201cUnited Airlines is great!\u201d Caring for customers It is vitally important that our Customer Service Representatives make every interaction a positive one. Whether booking reservations or printing boarding passes, determining alternative flight options or rebooking a reservation, you must be calm, cool and collected. To be successful, you\u2019ll need patience, empathy, the ability to listen and a knack for making informed decisions in sometimes stressful situations. Caring happens regardless of our customer\u2019s disposition or travel challenges. There will be moments where you will be required to remain calm, positive, and caring even when our customers are not. Many routes to success Most new hires start as a Gate or Ticket Agent\u00ad, helping passengers check in and board, as well as resolving any issues with travel that arise. We provide paid training, including 1 week of orientation, 2.5 weeks in the classroom and 1.5 weeks on the job. With experience, you can explore roles in gate services, ticketing, baggage services, international flights and United Club locations, as well as manager or supervisor roles. You\u2019ll also have the ability to transfer to other locations within our amazing network. The ability to work any schedule or shift is crucial Since this is a union job based on seniority, you will be assigned your initial schedule to meet our needs at the airport. You must be available for day and night shifts, weekends and holidays. You will be required to work mandatory overtime, when necessary. As you gain seniority, you can trade days with colleagues, pick up extra hours and have more control over your schedule. Punctuality and reliability are essential\u2014we\u2019ve got flight schedules to meet! The rewards for royal service $14.03\/hour, with yearly increases (as per the union contract) Medical benefits for part time (20 - 30 hours per week) Flight privileges: you and your family can fly anywhere in the world on stand-by Time off: you\u2019ll always have two days off in a row and can earn vacation days based on length of service A few additional requirements High school diploma, GED or equivalent Minimum of 18 years old Comfortable working on computers Physical ability to stand and walk for a four-hour shift, as well lift and handle baggage Must pass a background check and drug screen Legally authorized to work in the United States without sponsorship Equal Opportunity Employer \u2013 Minorities\/Women\/Veterans\/Disabled\/LGBT Division: 62 Airport Operations Function: Customer Service Equal Opportunity Employer \u2013 Minorities\/Women\/Veterans\/Disabled

22 days 7 hours ago

United Air Lines, Inc. (UAL)


Customer Service Representative Part Time United Air Lines, Inc. (UAL) - Seattle, WA, United States


Location: Seattle, WA

Company Profile:
United Airlines, Inc. is an American major airline headquartered in Chicago, Illinois. United is a wholly owned subsidiary of United Continental Holdings following a $3 billion merger in 2010. The airline was previously owned, at one point in its history, by The Boeing Company, one of the world's largest aircraft manufacturers. Since its merger with Continental Airlines, the company boasts more revenue passenger miles than any airline in the world.United operates out of 10 airline hubs in the continental United States, Guam, and Japan. George Bush Intercontinental Airport in Houston is United's largest passenger carrying hub handling 16.6 million passengers annually with an average of 45,413 passengers daily. The company employs over 88,500 people while maintaining its headquarters in Chicago's Willis Tower (formerly known as Sears Tower). Through the airline's parent company, United Continental Holdings, it is publicly traded under NYSE: UAL with a market capitalization of over $10.5 billion as of October, 2013.