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Stericycle, Inc.

Customer Service Representative (Full-Time, 2nd Shift, weekends Job)

Stericycle, Inc. - Omaha, NE

In a world where cellphones make communication possible anytime and anywhere, it has become a priority for many companies to have their calls answered at all times of the day. Stericycle Communication Solutions, a leader in the call center industry, provides live operator services to assist commercial and healthcare businesses process their telephone calls more effectively and efficiently. Whether it's a phone call to a plumber about a leak or a call to a physician about a sick baby or an appointment, we are here to help, 24 hours a day, 7 days a week, 365 days a year. We are currently recruiting for front line customer experience agents to help process inbound and outbound calls in one of our many fast-growing call centers across the U.S. No prior customer service or healthcare experience is necessary; however, we do look for energetic, customer centric, detail-oriented individuals who fit in well with our strong company culture. Various shift options, competitive benefits, including tuition reimbursement and paid time-off, are just some of the things you can expect as an employee at Stericycle.Essential Duties & Responsibilities:

Answer urgent and non-urgent phone calls using computer-telephony integration

Provide information, document interactions, or schedule appointments using predefined scripts and templates

Deliver message content back to clients

Ability to read, write and comprehend the English language

Ability to speak clearly and project good voice tone

Ability to accurately document and present information during phone interactions

Ability to multitask while on the phone

Ability to keep information confidential

Needs to have completed 3 years of high school or the equivalent and be at least 17 years old

Bilingual Spanish a plus

*LI

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Criteria:

Start Date:

Position Type: Full-Time Permanent

Years of Experience Required:

Education Required:

Overnight Travel:

Vacation Time:

15 days

Stericycle, Inc.

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Customer Service Representative (Full-Time, 2nd Shift, weekends Job) Stericycle, Inc. - Omaha, NE, United States

   

Location: Omaha, NE

Company Profile:
Since our humble beginning in 1989, Stericycle has focused on helping businesses protect people and brands, promote health, and safeguard the environment. Our primary business comprises disposal services for medical and biohazardous waste. We serve hospitals, laboratories, physician practices, dental clinics, long-term care facilities, as well as numerous other businesses, facilities, and healthcare providers that generate sharps or potentially infectious material. Within the United States, we maintain the nation’s largest network of medical waste transport vehicles, collection sites, and treatment facilities. Globally, we operate medical waste services in the United States, United Kingdom, Ireland, Canada, Mexico, Brazil, Argentina, Chile, Romania, Spain, and Portugal.