Live chat
Donaldson Company, Inc.

Customer Service Rep II- Order Management

Donaldson Company, Inc. - Bloomington, MN

Customer Service Rep II- Order Management




Title: Customer Service Rep II- Order Management

Location: Bloomington

Other Locations: null

Are you an energetic and strategic customer service person who enjoys being an instrumental part of overall growth goals by serving customers? If you have talent, initiative and a desire to join a thriving and stable global company with a wealth of career opportunities, you can go places with Donaldson Company, a leading provider of filtration solutions.

Use your customer focus, business acumen, and technical aptitude to support field sales, manufacturing plants & external customers. This position will have a diverse range of responsibilities through managing orders & support of Donaldson filtration products.

You may bring value to Donaldson by:

Acting as principal inside contact for assigned customers by ensuring they receive the best service possible.

Exhibiting excellent communication, both written & verbal.

Being able to problem solve and know when to hand off more complex matters.

Showing the ability to retain information and work in a fast paced/high volume environment.

Identifying leads or opportunities to sell additional equipment and parts to the customer.

Successfully negotiating customer claims, initiating billing adjustments and arranging product substitutions and returns.

High School Diploma required.

2 years related experience required, preferably within manufacturing

Demonstrated ability to build and maintain long-term customer relationships.

Experience with order entry, CRM, Microsoft Office applications.

At Donaldson, we are working with businesses from all over the globe. Our work improves lives, protects the environment and enhances equipment performance.

Ready to make a difference?

Apply Now

Apply Now


10 days 6 hours ago

Donaldson Company, Inc.


Customer Service Rep II- Order Management Donaldson Company, Inc. - Bloomington, MN, United States


Location: Bloomington, MN

Company Profile:
Donaldson Company, Inc. is a leading worldwide provider of filtration systems and replacement parts. Since 1915, we have perfected and leveraged our innovative technology, strong customer relationships and broad geographic presence to meet the diverse and changing needs of our customers.