Customer Service Rep 1Teledyne Technologies Incorporated - Dallas, TX
Teledyne Cable Solutions is a high integrity , fast growing division of Teledyne Technologies with locations around the globe. We are looking to add highly motivated and skilled individuals to our team, with each employee sharing a passion for integrity, quality and dependability. Teledyne offers our Employees an excellent benefit package including:
Life Insurance for employee, spouse and children
Employee Assistance Program
401(k) Plan with Company Match
Stock Purchase Plan
Teledyne is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law. If you need assistance or an accommodation while seeking employment, please email [Click Here to Email Your Resumé] or call (805)373-4545. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will receive a response. Applicants must be a U.S. citizen or a 'U.S. Person'. A U.S. Person is defined as a person who is a lawful permanent resident “Green Card holder” as defined by 8 U.S.C. 1101 (a)(20) or who is a ”Protected Individual” as defined by 8 U.S.C. 1324b(a)(3).
Position Summary and Responsibilities
Summary:Promotes the sale of Cable Solutions products by interacting with current and potential customers, presenting our products and capabilities, seeking new applications, following up on current and active quotes, and completing the sales transaction with the customer. All while enhancing the relationship with the current and new contacts. Essential Duties and Responsibilities: Collaborate on customers: Identify, initiate and build relationships with important accounts to grow business base. Activities may include, but are not limited to:
Assist in the evaluation and pursuit of key accounts sharing tactics and agreeing on sales strategy.
Continually seek to uncover new applications with existing contacts.
Continually seek to identify new contacts within the same company.
To the best of abilities, provide technical product support
Using customer contact experience, assist in new applications proposal generation and provide contract review input
Look for and communicate possible product development opportunities that may be uncovered while contacting customers.
Implements and monitors the development of new business by utilizing and training on lead generation techniques, sales follow-up, call log sheets, sample tracking, etc. and compiling the data into periodic reports.Continual follow up activities related to development, growth and maintenance of prospective customers and developed customers. Activities may include, but are not limited to:
Continual telemarketing activities
Fulfillment items – samples, literature, information or data
Development of products/projects with customer engineering staff
Communicate with customers concerning products and ordersCustomer administration duties
Receive and process RFQ’s as required.
Order entry and maintenance of targeted accounts during maturation of account. Including completion of various documents and organization of such
Identify and recommend product development opportunities to prospective customers
Perform quotation follow-up activities.
Develop and provide specification sheets to prospective customers as needed.
Preparation and distribution of reports
Work with and support outside sales personnel and efforts pertaining to the development of prospective and developed customers.
Manage orders and projects with internal TDY departments (quotation, finance, import/export, engineering, HSE, etc.)
Identify and report significant trends especially where you are supporting multiple accounts within the same market segment
Education and Experience:
Bachelor’s Degree (BA) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
High School Diploma or equivalent required
Job Knowledge, Skills and Abilities:Microsoft Office programs (Word, Outlook, Excel, and Visio).Excellent organizational and communication skills.
Ability to hand multiple tasks in a high growth and fast paced environment.
Experiencing and understanding ERP Systems
Must know basic mathematics
Supervisory Responsibilities:NoneTraining Requirements:
Teledyne Ethics and Harassment training
ERP System Overview
Trade Compliance Policies
Physical Demands:Light physical effort equal to occasional movement of TCS product or documentationRegularly required to sit, stand, or walk throughout the facilitySitting for long periods, frequent computer and phone useSome travel Work Environment:
Professional office environment
Occasional travel, including out of country
Personal Protective Equipment:
Safety Glasses – required areas
Additional protection may be required while performing inspection near machines
Steel Toe Shoes – required areas
Applicants must be a U.S. citizen or a 'U.S. Person'. A U.S. Person is defined as a person who is a lawful permanent resident “Green Card holder” as defined by 8 U.S.C. 1101 (a)(20) or who is a ”Protected Individual” as defined by 8 U.S.C. 1324b(a)(3). Will be required to perform other duties as requested, directed or assigned.
Requisition Post Information* : Posted Date
13 days 19 hours ago
applyCustomer Service Rep 1 Teledyne Technologies Incorporated - Dallas, TX, United States
Teledyne provides enabling technologies for industrial growth markets. We have evolved from a company that was primarily focused on aerospace and defense to one that serves multiple markets that require advanced technology and high reliability. These markets include deepwater oil and gas exploration and production, oceanographic research, air and water quality environmental monitoring, electronics design and development, factory automation and medical imaging.
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