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Honeywell International Inc.

Customer Service Assistant

Honeywell International Inc.

Customer Service Assistant

in

United States

Customer Service Assistant

Innovate to solve the world's most important challenges

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

Help Honeywell be the customer's top choice by delivering excellent customer care

Build up your business acumen while learning to address customer needs

Be part of the team that is solving complex problems for the customer

30 Order Processing

50 Customer Service call center

20 Order Management

YOU MUST HAVE

High School Diploma, or equivalent. Some experience in the field.

Advanced English

Experience in Customer Service

WE VALUE

Bachelor's Degree

French fluent

An ability to learn quickly

An attention to detail

A bias for action

An ability to work in a team

A commitment to discovering ways to improve service

Nonexempt How Honeywell is Connecting the World

INCLUDES

Continued Professional Development

ADDITIONAL INFORMATION

Job ID:

HRD8528

Category:

Customer/Product Support

Location:

San Luis Potosi MEX

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

For more information on applicable equal employment regulations, refer to the EEO is the Law poster .

Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .

If a disability prevents you from applying for a job through our website, request assistance here . No other requests will be acknowledged.

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Customer Service Assistant Honeywell International Inc. - , , United States

   

Company Profile:
Honeywell International Inc. operates as a diversified technology and manufacturing company worldwide. Its Aerospace segment provides turbine propulsion engines, auxiliary power units, environmental control and electric power systems, engine controls, flight safety, communications, navigation, radar and surveillance systems, and aircraft lighting products for aircraft manufacturers, airlines, business and general aviation, military, space, and airport operations, as well as offers management and technical, logistics, aircraft wheels and brakes, and repair and overhaul services. The company’s Automation and Control Solutions segment offers environmental and combustion controls, and sensing controls; security and life safety products and services; scanning and mobility devices; process automation solutions; and building solutions and services for homes, buildings, and industrial facilities. Its Performance Materials and Technologies segment provides resins and chemicals, hydrofluoric acid, fluorochemicals, nuclear services, research and fine chemicals, performance and imaging chemicals, chemical processing sealants, fibers and composites, healthcare and packaging products, specialty additives, electronic chemicals, semiconductor materials and services, catalysts, renewable fuels, and adsorbents and specialties. This segment offers products for applications in the refining, petrochemical, automotive, healthcare, agricultural, packaging, refrigeration, appliance, housing, semiconductor, wax, and adhesives segments. It also provides process technology, products, and services for the petroleum refining, gas processing, renewable energy, and other industries. The company’s Transportation Systems segment offers charge-air systems, thermal systems, and brake hard parts and other friction materials for passenger cars and commercial vehicles. Honeywell International Inc. was founded in 1920 and is headquartered in Morris Township, New Jersey.