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The Hartford Financial Services Group, Inc.

Customer Relationship Specialist - Inbound Calls

The Hartford Financial Services Group, Inc. - San Antonio, TX

Customer Relationship Specialist - Inbound Calls','1800534','!*!

Do you have amazing customer experiences and tell all your friends about it?  That’s the type of feedback we hear from our customers every day!   Our dynamic team of professionals help small business owners with their commercial insurance policies, using industry-leading digital applications and technology.

ABOUT THIS OPPORTUNITY

As a Customer Relationship Specialist, you would be handling inbound telephone calls or written requests from customers or their insurance agents.  No selling involved – your job is to make it easy to get things done by providing fast, high quality service experiences.  

No insurance experience is required either -  we’ll provide you with all the training you need to get started with an assigned mentor and call coaches, plus you’ll receive ongoing training and support as you build your career at The Hartford.

 

AS A CUSTOMER RELATIONSHIP SPECIALIST, YOU WILL:

Provide support for a wide variety of business insurance products and services                

Identify forward-thinking solutions that resolve both stated and un-stated needs, making it easier to do business with The Hartford 

Maintain a high level of performance measured by traditional and contemporary call center performance indicators and behaviors  

Location: San Antonio, TX Business Center

Start Date:  April 2, 2018

Hours:  Monday – Friday, 10:30am – 7:00pm','!*!WHO YOU ARE:  

 

You are able to confidently handle customer requests and have a strong attention to detail, exceptional problem solving and critical thinking skills 

You can effectively communicate with customers while also using computer systems to research and process information 

You have prior customer interaction experience (preferred) 

You maintain a positive and professional demeanor 

You have a High School Diploma (Continuing education preferred) 

Spanish-English bilingual a plus, but not required. Additional compensation offered

 

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression','Customer Service Star','United States-Texas-San Antonio','','Full-time','Entry Level','High School Diploma/GED (±11 years)','Standard','Day Job','Regular','Non-exempt','Non-exempt','No','Feb 13, 2018','No','No','Customer Relationship Specialist - Inbound Calls

11 days 4 hours ago

The Hartford Financial Services Group, Inc.

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Customer Relationship Specialist - Inbound Calls The Hartford Financial Services Group, Inc. - San Antonio, TX, United States

   

Location: San Antonio, TX

Company Profile:
The Hartford is in business to protect what is most valuable to customers—their homes, cars, businesses, income, and employees. We help individuals and businesses prepare for the unforeseen with insurance and income protection so they can prevail through loss, accident, or disability.