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Teradata Corporation

Customer Journey Business Consultant

Teradata Corporation - OH, USA

Customer Journey Business Consultant','174722','!*!Job Title:  Customer Journey Business Consultant

Location:  U.S. Virtual (Dayton or Cincinnati, Ohio preferred)

Travel:  50%

Requisition #:  174722

Position Summary: 

The Customer Journey Business Consultant is responsible for scoping, planning, leading, and delivering customer implementation engagements throughout the whole services life cycle. Skilled in the development and documentation of best practices and methodology related to the implementation, and client use of the CIM and RTIM Applications, as well as Business Intelligence and Data Warehousing strategies. Acts as a senior consultant and advisor in solving a customer’s business challenges and creating successful business solutions relating to the use of CIM, and RTIM Marketing Solutions. Proficient and experienced in the use of data and analytics to deliver value to the customer’s business through leveraging deep experience and knowledge of Customer Journey, and Teradata Applications.

Key responsibilities:

Lead or co-lead in the design, build, release and deployment procedures related to implementation.

Lead or participate in requirements gathering and design for ongoing development projects.

Deep hands-on expertise in the following areas within customer journey and digital transformation topic: ­ - Digital strategy ­ - Digital analytics ­ - Real-time marketing & customer experience ­ - Customer Interaction Manager

Hands on, proven experience in developing marketing campaigns leveraging the CIM and RTIM business solutions, and related consulting services.

Develop and maintain reporting solutions for large applications. Perform problem and issue assessment, and manage to resolution. Provide documentation.

Coordinate and perform data quality validation on new and existing reports. ','!*!Key Attributes:

Strong problem solving and analytical skills.

Demonstrated willingness, interest, and aptitude to learn client requirements, and support integration with client business strategies, and work processes and methodology.

Exceptional communication and presentation skills.

Ability to positively collaborate with client management teams. Ability to work with other departments and all levels of the company.

Dedication to quality customer service and a working knowledge of service support and delivery procedures.

Excellent follow-through and attention to detail.

Able to support and/or work with QA teams on data/database/meta-data issues.

10 years of experience in providing client software implementation, and related services.

*Our total compensation approach includes a competitive base salary, 401(k), strong work/family programs, and medical, dental and disability coverage. Teradata is an Equal Opportunity/Affirmative Action Employer and commits to hiring returning veterans. ','Services/Consulting','Full-time','Americas-United States-Ohio-Ohio - Virtual','Americas-United States-Ohio-Dayton, Americas-United States-New Jersey-New Jersey - Virtual, Americas-United States-Ohio-Cincinnati','AMS Sales & Services','Customer Journey Business Consultant

5 days 18 hours ago

Teradata Corporation

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Customer Journey Business Consultant Teradata Corporation - , OH, United States

   

Company Profile:
Teradata is a global leader in analytic data platforms, marketing and analytic applications, and consulting services. Teradata helps organizations collect, integrate, and analyze all of their data so they can know more about their customers and business and do more of what’s really important. Visit teradata.com for details. Teradata Corporation provides analytic data platforms, marketing and analytic applications, and related consulting services in the United States and internationally. Its analytic data platforms comprise software, hardware, and related business consulting and support services for data warehousing, active intelligence, big data analytics, and data discovery. The company serves various industries comprising banking/financial services, communications, government, insurance and healthcare, manufacturing, retail, travel and transportation logistics, and energy and utilities. It has strategic partnerships with Accenture, Capgemini, Cognizant, IBM Global Business Services, Wipro Limited, and Urban Airship. The company was founded in 1979 and is headquartered in Dayton, Ohio.