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Genuine Parts Company

Customer Care Representative I

Genuine Parts Company - Tempe, AZ

Customer Care Representative I




Customer Care Representative I

Category: Customer Support

Job Id: 252465

Brand: EIS

Location: Tempe, AZ

Major Market: AZ – Phoenix

Date Posted: February 7, 2018


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Job Description

The Customer Care Representative I is responsible for learning all aspects of the sales and Customer Care process so as to provide support and assistance to the primary Customer Care Team members. smartclick


Responding to and managing customer related issues including order entry, processing incoming electronic orders, expediting, maintaining customer accounts, source products and pricing, maintaining customer scheduled orders.

Provide feedback to management and production regarding customer needs and concerns.

Provide support to office personnel.

General Office duties.


Proficient in MS Office

SAP Business Software a plus

Requires an Associate’s degree in related business field or equivalent work experience

Excellent communication and relationship building skills

Internet savvy

Excellent analytical skills

Strong verbal and written skills

Able to work in a team environment and fulfilling objectives with minimum direct supervision

Innovative, proactive and self-directed

Able to focus on goals and develop a work plan that produces desired results

Limited travel as required

Location: Based in Tempe, Arizona but ability to travel to other locations as needed

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


33 days 5 hours ago

Genuine Parts Company


Customer Care Representative I Genuine Parts Company - Tempe, AZ, United States


Location: Tempe, AZ

Company Profile:
Founded in 1928, Genuine Parts Company (GPC) is a service organization engaged in the distribution of automotive replacement parts, industrial replacement parts, office products and electrical/electronic materials. Our products and services are offered through a network of over 2,000 operations, geographically located across the United States, Canada and Mexico.